#1 Cochran Automotive Group
Monroeville, PA
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Google Reviews
Staff members consistently receive praise for their knowledgeable, patient, and communicative approach throughout both the sales and service processes. Customers highlight the dealership's ability to make vehicle purchases and maintenance straightforward and stress-free while maintaining transparency and genuine care for their satisfaction.
Recently bought a Ram 1500 at #1 Automotive Group Natrona Heights. What a great experience. From my first call and throughout the whole process Ronan was a fantastic. He was knowledgeable, with a friendly, no pressure approach. The finance Manager was highly organized and explained all options for us with a clear, quick easy to understand process. I set a follow up service appointment a week later where the service specialist/advisor Gavin made it a seamless quick process with great communication and honest process. They made buying a vehicle an easy comfortable process.
We took our ‘23 Santa Fe in for service due to a check engine light, and stayed in contact with Melissa, a service advisor. Although the job ended up taking longer than originally expected, I appreciated the constant communication through text. This made it easy to receive updates without having to make time for a phone call. I also appreciated the video walkthrough performed by Marquis, the service technician. This made me feel like the health of my vehicle was taken seriously, and I feel much safer behind the wheel. Thank you #1 Cochran Hyundai for taking care of Steve the Santa Fe!!
Darius was very professional and personable. He made sure i knew every detail about my car and explained the process of getting my new car all the way down to my phone app! He was very kind and patient and made sure I had more than one buying option to choose from and I came out with a Brand New Car!!!! Thank You Darius, Thank You #1Cochran Nissan !!!
Excellent service by the team. We purchased a pre-owned vehicle from them. We were well treated and given great service. We had to come back to complete our sale and our salesman, Brady was off the day we needed to come back. The other team members were also very kind and treated us well. Thank you for helping us find a really nice vehicle. We wouldn't hesitate to buy from them again.
Brandon was absolutely fantastic! Assisted us from start to finish with the entire buying process! Made it simple, and easy. Stress free. Would recommend him to anyone looking to get into a new Toyota! My wife and I love our Tacoma! And John in Finance was brilliant and an incredible person! We had the best experience and felt so at home!
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