#1 Cochran Mazda Monroeville

Last Thursday, I visited the Cochran Mazda dealership in Monroeville, and it was such a great experience! As soon as my family and I walked in, Kate greeted us warmly. I was just browsing at first, but I ended up driving away with a new car! Kate was super patient and friendly; she made sure everything was easy to understand for both of us. She answered all my questions and helped me make decisions based on what I needed. I shared my plans for getting my first car and what I was looking for, and she showed me some great options. She took the time to explain all the features and benefits of each car. I knew what I wanted, and she quickly introduced me to my new ride: a 2026 Mazda CX-50 2.5 S Select in red. I picked that model because it's really roomy, comfy, and a breeze to drive. If you have a family of five or enjoy going on road trips, vacations, or doing big grocery runs, than the car is a great fit for you. The trunk has tons of space, and folding the seats down is super simple and provides more space. I fell in love with Rubi instantly! Btw my car's name is Rubi.The whole process took a bit longer than I expected, but it wasn't stressful at all. I was really happy with the monthly payments and the interest rate. It was awesome that the windows already came tinted at the legal limit. I’d totally recommend getting a Mazda, especially from the Cochran dealership, whether you’re looking for a new car now or in the future. Kate is fantastic—if you go there, definitely ask for her! She’s super helpful and always ready to explain anything you need. She made it clear that I could reach out to her anytime for questions, concerns, or upcoming appointments, and I really appreciate that she’s been checking in on me. Overall, it was a great experience, and I’m really thankful to Kate for all her help! Hopefully, Rubi and I can make many amazing memories together for a long time!

My transmission went on my ford escape so I was in the market for a new smaller suv. I went to the Mazda out in Irwin and did not receive the best service, and figured I would try here next. I was looking to purchase a CX-5 carbon edition with the red interior, preferably a used with low mileage, but this proved to be difficult to find. This location actually ended up having a new one, and with some thought, I decided that paying a little more for having the piece of mind knowing all of the maintenance and mileage was done by me was worth it. I called to set up an appointment, got the showroom link for the car and showed up for a test drive. Unfortunately, there was a supposed title issue with the red interior one, so I looked at a black leather one instead. I ended up purchasing the one with the black as I wanted a car and didn’t feel like hoop jumping anymore than I already had. I was disappointed that I had gotten the “bait-and-switch” twice in a row, and quite frankly I assumed it would be a common occurrence the more I looked. I was speaking with a coworker who had the same scenario happen to him when he was shopping for a mazda3 out at the Irwin location as well. Let me also say that I am aware that they do not have the same owner, but I would assume they should be held to the same “Mazda” standards, so that is why I am comparing the experiences. This is my first time buying a car, so if I am naive in thinking I should be shown the car I inquired about, then perhaps I should stay away from the auto sales industry as much as possible. The actual purchasing process went smooth and I am satisfied with my purchase; I really enjoy driving the car as a whole. I just wish the initial process was a little more straightforward, if you do not have the car then it should not be listed to be viewed. Also Candice did a great job!

Kurt was absolutely fantastic to work with! He was down-to-earth, incredibly prompt, knowledgeable, supportive, and completely honest from start to finish. I truly felt respected throughout the entire process and never once felt pressured to purchase a vehicle with terms that weren’t right for me. He made what can often be a stressful experience feel smooth and comfortable. Anyone who works with him will not only be happy — they’ll be beyond pleased with their decision!

We worked with Christal and a few other reps there. Everyone knew their stuff and were super honest and helpful when it came to pricing and discussing same options at other dealers. Very happy with the service and happy to support my local Mazda dealer. We bought a beautiful Mazda3 hatchback, and couldn't be happier with it! They make sure these cars are spotless and fully inspected when they are handed off to you.

I had a great experience getting my first lease on a Mazda 3 sedan. The vehicle is fun to drive, and they had a couple of interesting colors to choose from. It should be an excellent commuter and second vehicle for our family.