112 Certified
Port Jefferson Station, NY
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Google Reviews
The dealership receives praise for its finance manager Rick and salesperson Gary, who are consistently described as professional, honest, and helpful throughout the buying process. However, multiple customers report significant concerns about vehicle condition disclosure, management professionalism, and post-sale support, with some experiencing undisclosed damage and mechanical issues shortly after purchase.
I just bought my first car today and I am extremely happy with the outcome. Gary, Gasper, and Rick the Finance Guy were extremely helpful! They all tried their best to get me the best car that fits me perfectly from the look of the car to the price. Thank you all so much for your hard work!
Overall good experience. All of the documents were taken care of correctly. The finance guy Rick was very honest and straightforward and offered to assist even after the sale. Even responded to my text after hours. The manager and sales team were also great overall. Just make sure you thoroughly inspect every vehicle as they dont outwardly advise you of any damages. We had a crack in the windshield hidden by the sales sticker never mentioned. Fortunately we did see it and confirm a free replacement by insurance before purchase, otherwise the vehicle was in great condition. But check every part of the car yourself before purchasing, if you know what you are doing and what to check for you can get a great car for a great deal. We got a plug in hybrid for the price of the baseline model of our vehicle. Nice dealership and pretty good sales team as long as you go in with experience or someone experienced in buying/trading vehicles
Do Not Trust This Dealership I drove 12 hours to this dealership to ensure my 24-year-old daughter was not being taken advantage of. Prior to arriving, we were repeatedly assured by Jim, the General Manager, that the 2022 Honda Accord was in excellent condition. That was completely false. Upon inspecting the vehicle in person, we immediately found: • A golf-ball-sized hole in one of the tires • Severe dents in the body, running nearly wheel to wheel • Dented rims When I calmly questioned these issues, Jim became defensive, disrespectful, and unprofessional. He actually threw a fit, abruptly stated “the deal is off,” then minutes later claimed he never said that. The behavior was dishonest, erratic, and completely unacceptable especially from a GM and he did it in front of my children. The only positive experience was Rick, the finance manager, who was professional and helpful and spent a lot of time to try to get us the best deal. Unfortunately, his efforts were overshadowed by Jim’s conduct. Because of the GM’s lack of integrity and professionalism, we walked away from the deal. We immediately went to Nissan Honda, where we received an excellent deal, transparent communication, and outstanding customer service everything this dealership failed to provide. I would strongly caution anyone, especially parents helping younger buyers, to inspect everything closely and be very careful dealing with management here. Long drives, time, and trust were wasted.
I had an outstanding experience purchasing my new car , and I want to recognize the incredible service provided by Gary. Gary, the car dealer, was professional, knowledgeable, and genuinely helpful throughout the entire process. He worked hard to ensure everything was handled efficiently. He made what could have been a complicated process feel easy and enjoyable. I’m thrilled with my new car and truly appreciate the professionalism and dedication that was showed. Highly recommend working with Gary and 112 certified if you’re looking for a great car-buying experience!
Horrible inconsiderate manager. He was very friendly at first no surprise to that he’s a salesmen. I was sold a used 2020 Honda crv and I was told it was in good condition and had no problems. Not even 2 days later my engine started overheating and I had to pull over and let it rest and put coolant. Same problem kept on occurring for weeks even though we brought it to the shop and we were told it had to no problems. Within almost a month the car had more issues to it and even the engine light was on, and that’s when we brought it to the shop again and we were told the damages were 4000 dollars. I find it crazy someone can sell me a car not only used but managed to make it from 21k to pretty much 30k once fully paid off AND WITH PROBLEMS. I have a pregnant wife and we had to travel far with that car, he’s putting our lives at risk for selling us a bad car. He then tells us he feels “bad” for us and would hate to be in our situation and won’t do anything to help us. He also thinks it’s right to email my mother who is helping me out in this situation saying “NEVER CALL US”. Disgusting. If you don’t want to be absolutely ripped off do NOT come here. He will probably reply saying it was “my fault” the car has its problems even tho the problems started not even 2 days after driving the car
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