Used Car Dealer

401 Auto Financing | Barrie

Innisfil, ON

4.7(929 Google reviews)

Contact

2060 Commerce Park Dr, Innisfil, ON L9S 4A3, Canada, CA
(705) 881-9039401auto.ca/

Google Reviews

# Summary Staff members consistently deliver knowledgeable, patient, and professional service that makes the vehicle purchasing process smooth and stress-free for most customers. However, one customer reported concerns about financing practices, credit inquiries, documentation standards, and overall business transparency that left them with a negative experience.

CS DR2 months ago

I had a great experience working with Prabhat at 401 Auto. From start to finish, he was knowledgeable, understanding, and extremely helpful throughout the entire vehicle purchasing process. He really took the time to listen to my wants and needs in a vehicle and showed me several options that suited exactly what I was looking for. He was patient, professional, and able to answer all of my questions thoroughly, which made the whole experience stress-free and enjoyable. I also want to thank Mikayla, one of the sales managers, for being so helpful and supportive during the process. The customer service from both of them was excellent, and I truly appreciated how easy they made everything. I would definitely recommend Prabhat and the team at 401 Auto to anyone looking for a vehicle!

Ehsan Mousavia month ago

I would like to sincerely thank Uzair Bukhari and the entire team for their outstanding service. Uzair was incredibly helpful, professional, and dedicated throughout the whole process. He worked hard to help me find the exact vehicle I was looking for and was always available to answer my questions and keep me informed. I am very happy with my experience and truly appreciate all the effort and support I received. I highly recommend Uzair and his team to anyone looking to purchase a vehicle, and I will definitely refer my friends and family to them in the future. Thank you, Uzair, and the entire team, for making this such a smooth and positive experience!

Nadia Syeda month ago

Uzair provided excellent customer service and made my car-buying experience easy and enjoyable. He was knowledgeable, helpful, and attentive throughout the process. I highly recommend working with Uzair if you’re looking to purchase a vehicle.

Sukhpreet Kaur2 months ago

I had a great experience purchasing my Nissan Versa SV 2024 from Uzair. He was professional, helpful, and very patient throughout the whole process. He explained everything clearly, answered all my questions honestly, and made the buying experience smooth and stress-free. I truly appreciate his excellent customer service and friendly attitude. Highly recommend Uzair to anyone looking to buy a vehicle!

Victoria3 months ago

Not happy with my experience here. 100% would not recommend, would actually recommend you don’t waste your gas driving here. They are not a customer focused business, instead will get you into a losing situation that you cannot get out of easily to keep their business running. They do not finance themselves. Their ad will tell you they have over 4000 cars but not specify those are all brand new cars still depreciating heavily. I came in for a 6-8 year old vehicle with up to 6 k to put down, simply looking for a small loan and was told the banks would not finance/they don’t have a vehicle under 25k or more than a few years old at less than 17% interest, and even offered options with 0 down at that interest rate. I mentioned before anything I had a co-sign if interest rate would be a problem but they chose to proceed anyway. 4 times, without my cosign, knowing they are making hard inquiries on my credit. All this without even agreeing on a vehicle. Just a reminder on these loans you are paying interest towards your unpaid principal amount. That can be $200+ a month for just interest payments, not actual car payments. I was very specific about what I was looking for, instead of being told it was not available in their lot and letting me go on my way they tell me let’s look at finances first. I left here with 4 hard inquiries and 0 good deals. I went to a real dealership and got exactly what I was asking for. They are also far from professional. No official printed documents present the entire appointment, only blank pages from the printer with scribbled notes and drawings. This was including their management, a young girl. The whole time they avoided giving the total prices of these vehicles and interest rates in official writing. I had to ask afterwards for someone to fill in the missing info. Staff was also gossiping while we were in the office right next door. One of their reps even saying loudly “well who’s gonna take the blame for this one”.. be for real. I had a great co-sign who has a very very comprehensive credit history + multiple rental incomes the whole time. Stay far away.

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