401 Dixie Hyundai

Purchased a 2025 Tucson PHEV on Sat, Apr 4, 2026. Sales rep experience was good. David was attentive and setup test drives promptly. Sales negotiation process was reasonable. Forced to wait 30-45 mins post-sale for a finance manager, 10-15 mins was the promise, and only got their attention after walking up to the main counter to complain after noticing a bunch of staff standing around chatting happily. Mgr at the other end of counter started making excuses for staff - it's our process... to make you wait. Only took 5 mins after that to sign papers and leave. Picked up car on Monday and it was barely PDI'd (was in the showroom on Sat). Factory stickers still on the car, some trim still covered in plastic. At least it had gas. First Hyundai - seems like a great car / tech. Will never recommend/visit this dealership again. Removed dealer plate covers as soon as I got home.

I had an amazing experience purchasing my Hyundai Sonata Hybrid 2026, and a big part of that was thanks to Jamal. From the moment I walked in, he was professional, friendly, and extremely knowledgeable. Jamal took the time to explain every detail about the car, answered all my questions patiently, and made sure I was comfortable with every step of the process. He never pressured me and genuinely wanted to make sure I was getting the right vehicle for my needs. The entire experience was smooth, transparent, and stress-free. Jamal went above and beyond to make sure everything was perfect, and his customer service was truly outstanding. If you’re looking to buy a car, I highly recommend asking for Jamal. He made buying my new Hyundai Sonata Hybrid 2026 an excellent and memorable experience. Thank you again for all your help!

Bait-and-Switch Chaos — Deals Made, Broken, Then Broken Again Our experience with 401 Dixie Hyundai was an absolute disaster from start to finish and one of the most unprofessional dealership interactions I’ve ever experienced. Not even honouring their own made deals! The situation began when the dealership contacted us and negotiated a deal and price on a vehicle. Based on that agreement, we made the trip out — including travelling with elderly family members — only to be told when we arrived that the deal was suddenly not honourable. At that point, we were prepared to walk away because it was already a massive waste of time and extremely frustrating. As we were leaving, management stopped us and asked us to sit down to try and salvage the deal. What followed was nearly three hours of exhausting back-and-forth negotiations, reassurances, and repeated confirmations that they were willing to proceed and stand behind the agreed terms. Eventually, a final deal was reached and presented by management themselves. After all of that, we went for a final test drive believing everything was settled. When we returned, management suddenly realized that the vehicle’s reconditioning would cost them more than they anticipated and completely reneged on the deal they themselves offered and confirmed. Watching a dealership collapse its own agreement after hours of negotiation is beyond unprofessional — it shows a complete lack of organization, accountability, and respect for customers’ time. This wasn’t just poor communication. It felt disorganized, misleading, and incredibly frustrating, especially considering we were called in by them in the first place and spent hours trying to work in good faith toward a purchase. Buying a car is already stressful enough. Dealing with a dealership that repeatedly changes its position, fails to properly assess its own inventory costs, and backs out of finalized negotiations makes the entire process feel like a total circus. There are plenty of Hyundai dealerships that value transparency, preparation, and customer respect. Unfortunately, based on this experience, 401 Dixie Hyundai is not one of them.

Just upgraded my wife's Mazda cx9 to this beautiful Hybrid Santa Fe. There was a bit of confusion when i came in, but luckily for me Syed Hasan was the one to welcome me, and he made sure that im being treated best way possible. As a person with over 10 years in the car business, finding a salesperson that really cares about his customers is very rare this days. It was great dealing with him and his manager Loren. Was 10/10 experience. And the coffee is great 😃 👍

Amazing experience! If you want to purchase a new vehicle in a very simple and smooth way, this is the right place Just bought my second Elantra and picked it up today. Everything went smoothly from the beginning till the delivery. Big shout for ANSHUMAN my sales agent. He is really great, patient and so professional in his work. He tried his best to help me out with my trade in offering me top dollar for it and made all efforts to make me happy. All sales staff are really nice and helpful. Highly recommended dealership!