ABC Nissan
Phoenix, AZ
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# Summary The dealership receives consistently high praise from most customers for attentive, patient salespeople who listen to individual needs and facilitate smooth purchasing experiences without pressure. However, one customer reported feeling pressured during the sales process and noted concerns about the focus on monthly payments rather than transparent cost breakdowns.
Thanks to Josh for selling and getting me into a new car. Great place to get a vehicle if your looking. I went there just to bargain about selling my 2021 Chevy Tahoe and wasn't looking into buying or trade in as I just had one purpose. Sell the Tahoe, get money back. My plan after that, get a rental from Enterprise and the start looking for a new car. They recognized they could help me so i wouldn't be stranded and also lose out on specific deals. I guess I came in the right week! They wanted to give me options and that didn't sound bad. So, they worked everything out and I looked at 3 of 4 cars I told Josh I wanted to look at. I found the one I loved and was not only able to get money back on the deal, I rode out with that new car. I will say the process for me was about 7-8 hours but that is my situation in which there were multiple things happening, multiple things i was looking for in all of this. They were service looking at the Tahoe, multiple test drives, detailing what i want in selling and purchasing and them working different ways to put it together. I recommend to give yourself time as car buying takes time to get what you want. If you want some to listen to your needs and wants, Josh can make that happen.
I recently purchased a 2026 Nissan Rogue Platinum in a beautiful dark blue with chestnut/caramel genuine leather interior from ABC Nissan in Phoenix and had a really great experience from start to finish. I want to give a special thank you to Uriel. He has to be one of the most patient, polite, driven, and attentive sales professionals I have worked with. He truly listens, stays focused, and works hard to make a deal happen in a way that makes sense for both the client and the dealership. I will be honest, I am very particular and I take my time when making big financial decisions. We had detailed and logical conversations throughout the negotiation process, and at every step Uriel remained professional, calm, and solution focused. I never felt pressured. Instead, I felt like he genuinely wanted to earn my business and make sure I walked out happy. In the end, I drove away with exactly the vehicle I wanted, feeling confident that the team did what was right for me as a customer. They understand that long term client satisfaction matters, and it shows in how they work with you. If you are looking to buy a vehicle, I highly recommend asking for Uriel. You will be in great hands. As particular as I know I can be, trust me when I say you cannot go wrong working with him!
My experience here was 10/10 amazing I worked with Oras and he was great super kind/honest and helped me through out my process answered any and all questions I had, as a first time car buyer this was super nerve racking but he made it smooth and easy!! Definitely plan on coming back to ABCNissan!! Thankyou Oras for the amazing customer service and selling my my new Nissan!!
I recently visited this dealership while getting my current car serviced and decided to look at a 2026 Nissan Sentra SL just to explore pricing and payment options. The experience honestly left me feeling pressured and overwhelmed more than informed. At first, the salesman told me the payment would be around $700/month for 72 months just for the vehicle itself. After I said that was too expensive, the manager came over and immediately started trying to negotiate numbers and convince me to take the car home that same day. Instead of focusing on helping me understand the full breakdown clearly, the conversation started feeling more like pressure to close a sale. One thing that stood out to me was being asked, “What monthly payment would you be comfortable with?” rather than focusing on the actual total cost of the car, interest rate, insurance, and long-term financial impact. I understand dealerships want to make sales, but as a customer, it can feel uncomfortable when the focus becomes getting you emotionally committed to a monthly payment instead of making sure you fully understand the deal. The manager also mentioned having “connections” with insurance companies and showed me his own insurance app to try to reassure me that insurance could be cheap. While I understand he may have been trying to help, it still felt more like a sales tactic than genuine transparency. To be fair, nobody was rude to me, and the staff overall were friendly. However, if you come here, I strongly recommend doing your research beforehand, taking your time, and not feeling pressured to make a decision on the spot. Ask for printed numbers, compare financing elsewhere, and don’t let yourself feel rushed into a long-term commitment.
I can’t say enough good things about my experience here. Rigo went above and beyond to get me an amazing deal and made the whole process feel stress-free. He was honest, patient, and truly had my best interest in mind. A huge thank you as well to Anas for helping me through the finance process—he was incredibly kind, patient, and took the time to explain everything clearly. I never felt rushed or pressured. If you’re looking for a dealership that actually cares and treats you with respect, I highly recommend ABC Nissan and working with Rigo and Anas!
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