Action Auto
Sidney, MT
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# Summary The dealership earns consistent praise for its exceptionally attentive service department, with staff members going beyond standard expectations by proactively identifying vehicle issues, accommodating families with amenities, and providing thorough explanations of vehicle features. Customers particularly appreciate the quick turnaround times, friendly demeanor of the team, and follow-up communication after both service visits and vehicle purchases.
Excellent service and the Service counter staff went over and beyond to find all my warranty info for my oil changes. The Service staff not only identified issues with my vehicle that happened during a car accident (hit a deer) and I am waiting on repairs but they also identified that I needed to change my cabin filter. (I had noticed a weird odor coming from the vents and I travel with 4 dogs regularly). They got me in right away for my oil change and were super quick on the turnaround! They also offer hot cocoa in the lobby!!!
We had no idea what was going on with my car. I was able to get in so fast at action auto and all of the staff was fantastic! Even offered things for my kids to do while we wait. Definitely will make the drive to action auto if I ever need anything again!!
Action Auto service department is superb! The team they have working there are super helpful and very friendly!
Gary, Kris and staff were terrific to work with when I recently purchased my new 2026 Dodge Durango Plus AWD. They took their time explaining all the details, sat with me in my Durango to go over the features, gave me their phone numbers to contact them. They have followed up with texts and phone calls to see how I am liking my vehicle, and encouraged me to contact them with any questions or concerns. I highly recommend Action Auto and their staff if you are looking to purchase a new vehicle.
Immediate service and a loaner vehicle....amazing service. THIS is why I didn't even consider shopping anywhere else when it was time to replace my pickup.
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