Acura of Avon
Canton, CT
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Google Reviews
The dealership receives overwhelmingly positive feedback for its knowledgeable and customer-focused sales team, with multiple customers praising individual salespeople for their professionalism, thorough explanations, and honest service that prioritized buyer confidence and satisfaction. However, one negative review highlighted concerns about service department quality, specifically regarding paint work, communication, and alleged mishandling of a vehicle during repairs.
Natalia Bartkowicz is the most knowledgeable Acura MDX type S sales person I have ever seen! She explained all the inside and outside car features in 15 minutes. She is very professional, polite, patient and friendly sales person. I definitely recommend her highly! The Acura of Avon is the best sale I have ever experienced within 4 hours. 5 star ⭐️
I recently bought a car with Ryan’s help and couldn’t be happier. He was extremely knowledgeable — walked me through every feature of the vehicle, explained maintenance and tech clearly, and made sure I felt confident before driving off. He was consistently responsive, answered all my questions quickly, and was a pleasure to work with from start to finish. Ryan was professional, patient, and honest, never pushy, and even followed up afterward to ensure everything was going well. I highly recommend Ryan to anyone buying a car — great service and a genuinely positive experience.
I worked with Acura of Avon to purchase my Honda Civic, and I couldn’t be happier—not just with my car, but with the entire experience. From start to finish, the process was smooth, easy, and truly seamless. Hector was my salesperson, and he was incredibly thorough, attentive, and knowledgeable throughout the entire process. Even after the purchase, he continues to be a reliable and responsive resource, which speaks volumes about his commitment to his clients. Nate, the finance manager, was just as great—honest, transparent, and extremely helpful in clearly explaining the loan process. Coming from a background in automotive sales, I know firsthand how rare it is to find a dealership that genuinely prioritizes customer service. This dealership does exactly that. It’s clear that for them, it’s not just about making a sale—it’s about the overall experience, trust, and long-term satisfaction of the customer, which is so important when making a vehicle purchase. After visiting multiple dealerships and viewing different vehicles, I ultimately chose to purchase here because of their exceptional customer service and the high standards they maintain for the vehicles on their lot. I truly have nothing but great things to say. If you’re looking for a reliable, honest, and trustworthy place to purchase your next vehicle, I highly recommend them !!
This service is special in this place ,they messed up my paint on car. Strongly telling me that car came like this , and of course they worked on this panel, that day,definitely was not there before dropping off That technician was super not gently with my car and have proof of that Go through my car searching who knows for what? laying on the door The manager so sure that was not him , even when I told him I have proof of that , I ask him ,from when you use someone Dashboard for tool bench and why the guy go through my stuff in the car ,and show to me video of workspace when him was work on my car Manager most of time stay silent Bring car for paint correction,but not all came off , ask for window trim replacement.but was only told (only that much can do for me ) only paying for paint correction Highly not recommended
Went because I had just purchased an Acura from another dealer and I noticed a small oil leak. I brought it to Acura of Avon and Joanna was very helpful. I was in and out, and they helped me with the issue. I am very pleased. They were friendly and communicated with me while I was there. The process was seamless. Glad I chose this dealership for service. I will continue to go here and recommend everyone else here. Joanna deserves a raise.
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