Acura of Concord
Concord, CA
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# Summary The dealership consistently earns praise for its sales staff's professionalism, transparency, and genuine customer care, with multiple reviewers highlighting stress-free transactions and personalized attention to detail. While the showroom facilities received minor criticism for being cramped, the team's responsiveness, willingness to work hard on pricing, and follow-up service have earned strong customer loyalty and recommendations.
Michael Wu provided truly above-and-beyond customer service. From the moment I arrived, he was very welcoming, patient, and extremely knowledgeable. He took the time to answer every question, walked me through all the features of the 2026 Acura MDX, and made sure I felt confident and excited about my purchase. His professionalism and genuine care made the entire process smooth and stress-free. I’m extremely happy with my new MDX, and because of the outstanding service I received, I highly recommend this place to anyone looking for a great car-buying experience.
Siko was fantastic to work with—professional, easygoing, and genuinely helpful throughout the process. He and his team made sure we got the Acura we wanted at the best possible rate, and everything was clearly explained with no pressure. The whole transaction was smooth and stress-free, which isn’t something you can always say about buying a car. We really appreciated the effort and transparency from start to finish. Highly recommend Siko and the team if you’re looking for a straightforward, positive car-buying experience.
After trying to buy this specific vehicle for almost two weeks and dealing with multiple dealerships, I can honestly say Acura of Concord completely changed the experience for me. From the very first phone call, they were professional, transparent, and intentional. The sales manager honored the price match we discussed before I even arrived, and when I drove over 50 miles to the dealership, Philip already had the car pulled up, ready, and waiting for me. He greeted me outside, walked me through everything, and made the process smooth from start to finish. What stood out most was the attention to detail. While I worked through financing terms with my lender, Philip made sure the car was detailed again, the gas tank was full, the registration was placed in the window, and the temporary plates were installed before I drove off. None of those things had to be done, but those small details made a huge difference. After previous experiences with dealerships selling vehicles with warning lights, sensors, or giving bare minimum service, Acura of Concord genuinely exceeded my expectations. They didn’t pressure me into another vehicle, they fought to make the deal work for the car I actually wanted, and they followed up afterward to make sure everything was going well. Customer service matters, especially on a large purchase. I work hard for my money, so I expect businesses to work hard for my business — and they absolutely did. They earned a lifetime customer with me. Three times really was the charm.
Our car buying experience at Acura of Concord was smooth and stress-free. Siko was very responsive, transparent, and worked hard to help us get a deal we were happy with. Michael was also great support! he helped with the test drive, followed up on our questions, and made the experience enjoyable (snacks included!). Overall, the team was understanding, helpful, and easy to work with. Highly recommend.
Purchased our Acura Integra Type S from here. The sales process was easy and we were happy with the deal we got. The staff were friendly, not pushy and made us feel secure in our decision. They were accommodating and provided drinks/ snacks while we waited. Though, the showroom leaves a lot to be desired.. it was small and a bit cramped. Overall, I would buy from this dealership again and recommend them to anyone looking for a luxury brand car.
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