Acura of Fremont
Fremont, CA
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# Summary This dealership consistently earns praise for exceptional customer service, with multiple reviewers highlighting the patience, professionalism, and genuine care shown by sales staff members like Jesus (Chuy) and service technician Will Liu. Customers appreciate the welcoming atmosphere, thorough attention to their needs, and willingness to go above and beyond, from securing favorable deals to providing unexpected perks like meals and car cleaning services.
We had a great experience purchasing our brand-new car today. Our salesman Chuy was professional, knowledgeable, and easy to work with throughout the entire process. He answered all of our questions, made sure we understood our options, and never made us feel pressured. The buying process was smooth and straightforward and we really appreciated his honesty and attention to detail. Me and My Husband were very happy with our purchase and would highly recommend him to anyone looking for a new vehicle. He also sp spoke Spanish.
I’ve been to other dealerships, but none of them showed the same hospitality and kindness. I was referred to Jesus Beiza (Chuy), and he and Sayed took great care of me and my kids and made us feel welcome from the moment we arrived. They helped me find the right vehicle, and I truly appreciate their patience and excellent customer service. Highly recommend!
Jesus beiza (chuy ) he gave me the best of the best service, didn’t expect to come into a dealership where they treated me like family, never in my life have i been treated this well, they got me multiple meals, they got me the best deal you could get, they even cleaned my other car inside and out without me asking they went above and beyond and i’m so grateful that i got jesus as my car salesman
An overdue review for Acura Fremont. We have been bringing our older Acura MDX to Will Liu for a few years now, and he’s just consistently great. Even when the issues we want checked are not immediately obvious, he actually cares/listens to our concerns and is thorough about following up with both us and the technicians—even if the problem is entirely our fault for putting off regular maintenance. His line of customers is always long, so I doubt he even needs this review, but we wanted to leave one as a sincere thank you. Honestly, Will is the main reason we keep coming back to this dealership instead of switching to another brand.
We had an amazing experience at Acura Fremont thanks to Jesus (Chuy). He was incredibly patient, kind, and made us feel right at home from the moment we arrived. Buying a car can often feel stressful, but his calm and positive attitude truly put us at ease throughout the entire process. He took the time to answer our questions and made sure we felt comfortable every step of the way. A special shoutout as well to his manager, Hector, who was equally amazing and supportive. If you’re visiting Acura Fremont, ask for Jesus (Chuy) — you won’t be disappointed!
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