Acura Trois Rivières
Trois-Rivières, QC
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# Summary The dealership is consistently praised by customers for its exceptional customer service, knowledgeable and professional staff who go above and beyond to accommodate clients' needs, and welcoming atmosphere that prioritizes honest dealings over high-pressure sales tactics. Remote purchasing options, including virtual viewings and phone consultations, have enabled customers from various distances to have seamless buying experiences and feel confident in their vehicle purchases.
What an incredible service. I am from Laval and bought my car remotely dealing with Mathieu and Sylvie and it was like if I was there onsite. Furthermore when I came to claim my Vehicle i had great service from Phillipe. I am glad I chose this dealership they have restored my faith in the brand and what customer service should be like. my car was spot on with all bells and whistles as promise with quality staff onsite. I plan on doing all my servicing there as well. If you are hesitant dont be , best place to do buisness with
Best customer service experience ever at Acura Trois Rivières! Benjamin Richard was extremely professional, friendly, and most importantly honest. I found Benjamin to be very knowledgeable and provide all the necessary details upfront so that there were no surprises. Never once did I feel pressure to make a decision. Overall, Benjamin worked hard and hustle to ensure we got the deal that works for our budget. If you are looking to purchase a new or used vehicle, please visit Benjamin Richard. Also, a special thank you to Sylvie Barbeau for helping to finalize the deal and secure a comfortable rate. And lastly to Mathieu Pothier and the rest of the Acura Trois Rivières family - thank you for creating a friendly and comfortable atmosphere.
I have been looking to replace my smart car and they had one here. I have been dealing with Dominic and Alexis all through texting and a few calls. These two guys go above and beyond to help. I have not met them yet but will when I pick the car up but I must say two very helpful sales men. Thanks guys
Great experience, I got in contact with Benjamin Richard as I can't speak French and he was very willing to work with me. We set up a Facetime viewing of the car as I don't live close to the dealership and it was as advertised. When I got there to purchase the vehicle which went very smoothly, I was able to go to the dealership just the one time and drive it home.
Great and knowledgeful staff, friendly and welcoming atmosphere. The staff works hard to serve their customers well. Very satisfied with my salesman and my experience. I highly recommend this dealership, whether for a New or Previously Owned Vehicle. You will not be disappointed. 😊
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