Advantage Cadillac

I worked with Dave and Keith to purchase this Mercedes Benz. I first worked with Dave he was fantastic! Very professional knowledgeable and so patient. He and Steve walked me through the financing so easily and the rates I got were better than with my bank. I also got to work with Keith and he was also so knowledgeable with a great sense of humor. All in all a great team and so dedicated to making my experience at Ettleson a great one and they succeeded!

This car dealership is a total rip-off. We agreed on a price of $115,000 before, but when I went back to buy it after my trip, they raised the price by $2,000. I can't understand it. The manager just adds money arbitrarily. Stay away from this dealership. Make sure you check the price carefully before buying a car. They can easily put different prices on the bill. Be very careful.

Payment packing is an illegal, deceptive dealership tactic where sales managers inflate monthly payments above the actual cost of the vehicle. This creates "leg" (hidden profit) to secretly cover the cost of unsolicited, overpriced add-ons like extended warranties, LoJack, or fabric protection. This method hides true purchase costs. Hidden Add-ons: The extra "packed" amount (the leg) is used to cover the cost of forced or unrequested products, making it SEEM like these items are "free" or included in the original quoted price. Payment-Focused Selling: Managers focus on a "comfortable" monthly budget rather than the car's final, out-the-door price. Commonly Packed Items • Extended warranties and service contracts. • GAP insurance. • Appearance packages (paint protection, fabric protection). • Theft deterrents (window etching, LoJack). How to Avoid Payment Packing • Negotiate Out-the-Door Price: Never negotiate by monthly payment; only negotiate the total, out-the-door price including all fees. • Secure Financing First: Obtain pre-approval from a bank or credit union to compare with dealer financing. • Review the Contract: Carefully check the purchase contract for "add-ons," "service contracts," or "products" you did not explicitly request. • Ask for Itemization: Insist on a detailed breakdown of every fee and product. BEST BET GO ONLINE AND GET APPROVED FOR YOUR OWN FINANCING IT TAKES 2 minutes your interest rate will be at least 2 points less The Acura store is guilty of payment packing as well as a variety of other offenses that the FTC CONSIDERS ILLEGAL DO YOUR HOMEWORK DONT STEP IN THE ADVANTAGE QUICK SAND I just saved you at least 100 bucks a month on your car payment These are the Opinions of an educated consumer.

Brought my Suv for an oil change and Sal and Jose were more than helpful. Very friendly and clean environment. They even went out their way to make sure to clean my car inside and out. I asked Sal for a quote for new tires and he printed out two quotes for me and attached his business card. He mentioned next month they will have their tires on sale. Considering purchasing their tire sale and definitely will be coming back for future oil changes. I am very satisfied overall. 10/10!

Purchased a CT4 back in May and LOVE IT. David, Frank, and Luis were a such a huge help. Friendly, fast, and above all no pressure. Got me driving exactly what I wanted and felt comfortable every step of the way. THANK YOU!