Al Piemonte Chevrolet

I got my 2019 Nissan Murano from this location. At first everything seemed great but it was too good to be true. First time car buyer so of course I’m trusting them to be honest and upfront with me. BIG MISTAKE on my part. When I first saw the Murano, it was perfect. It did have a dent that was told would be fixed. I guess that’s okay because it did get fixed but after arguing and fighting with them for half a year. Once I brought it in, I had an even harder time getting them to loan me a car since they were going to finally fix the dent in mine. And to no ones surprise it got worse. I ended up wanting to see what my trade in value was and turns out when they showed me the car fax at the time I was purchasing the Murano, they withheld most of the CARFAX information from me and told me that it only had 1 prior accident. It did not. Turns out it had 4-5 prior accidents. I would not recommend this place to my worst enemy. The saleswoman was more interested of course in getting the deal than being honest. But what can you expect from a place like this 🤷🏼‍♀️

I have always had a great experience receiving service at your location, but my most recent oil change truly exceeded my expectations. I was dealing with a difficult predicament, and Patrick, Jesse, and Junior were incredibly helpful, patient, and understanding. My daughters still talk about how caring they were toward us. I will definitely continue to bring my vehicle here for service. Please extend my thanks to the team for their exceptional support.

I came in for an oil change and had an excellent experience from the moment I arrived. The service was fast, smooth, and very well organized. Carlos, Patrick, and Jesse went above and beyond to provide outstanding customer service. They were friendly, knowledgeable, and took the time to explain what was being done and answer any questions I had. I never felt rushed, and they made sure everything was handled properly before I left. It’s clear they take pride in their work and truly care about their customers. Because of their professionalism and great attitude, I’ll definitely be returning for future services and recommending this location to others.

This is the type of dealership that people warn you about. Advertise used car, try to add ridiculous paint package fees plus whatever else (I didn't even care to look past the first 3k fee because it came out to 6k+). They say it's non negotiable but then when you get up, surprise, the manager says they can honor the online price. Already lost my trust there I am not going to buy a car that tries to add 6k+ in fees right off the bat. The manager was straight up a cartoon in his salesman demeanor, like somebody you put into a movie as the typical shady sales manager. I'm asking out the door price, he's talking about what my monthly payment is, I tell him I don't care about that I am talking out the door price, and he's goes "what about 1500 month you don't care then?!" Laughs har har. I tell him I know the numbers so I don't care. When we get up to leave they ask me to stay, I tell him I got 5 minutes at this point cuz I already had an hour wasted, of course he balks and says he can't just figure out a 30k car in that time. Well my dude, call me when you do figure it out. I can't imagine what the finance people in there are like if the sales team is this shady. People must come in here and get cracked all the time. I feel bad for couples families that were in there. I can't believe this place has 4.5 stars. No I won't talk to ownership. There's a bunch of reviews complaining of the same thing, and the bad reviews keep coming so you're not doing anything to change. Don't bother until you start cleaning house. I'm sure they make you good money so youll continue to pretend to care online. Avoid this place. If you have money to burn this is your place.

Maybe all used car dealers do this but how does a car listed at $18k turn into $26k out the door? That's beyond misleading and the result would have been a gross overpayment for an average car. The dealership sited add-ons in the final price but I'm still struggling to figure out why these "add-ons" weren't listed as part of the price of the car in the first place. When we walked away, we were offered several lesser quality cars that would fit our pricing goals. Sales guy was nice, but definite good cop/bad cop setup. Word of caution: Do your homework and be really careful here if you choose to work with these guys and don't want to be picked off.