All American Ford in Point Pleasant
Point Pleasant, NJ
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# Summary The dealership earns widespread praise for knowledgeable, patient sales staff and streamlined processes that prioritize customer needs and satisfaction, though one customer reported a serious issue with a used vehicle's condition and alleged failure to honor a promised refund after discovering significant undisclosed mechanical problems post-purchase.
5 star Outstanding Performance from both Sales and Finance & Insurance to vehicle delivery. They have an excellent streamlined process. Both Sales Representative Franklin and F&I’s Mike worked hard with getting us into a Maverick XLT. They understood our wants, needs & budget. Went over in detail many vehicle options and terms. The vehicle was delivered to us in a car show appearance glossy deep black mirror and clean…. wow! Thank you and we definitely will be back to All American 🇺🇸 Ford Pt. Pleasant in near future.
Amazing experience from start to finish at All American Ford in Point Pleasant. My salesman, Johnny, truly made the entire process a joy. He was patient, professional, responsive, never pushy, and genuinely shared in my excitement throughout the whole ordering and pickup experience. I picked up my 2026 Ranger Raptor this weekend and I'm in love with it. So much fun to drive. Mike from finance was also a pleasure to work with and made everything smooth and straightforward. Would absolutely recommend this dealership in a heartbeat to anyone!! Thank you!!
Not gonna lie, shopped around for months and walked out of a few dealerships just not happy. But All American Ford did everything they could to make my buying experience a happy one. Thank you so much to Mark P and Johnny A. I live my new Bronco
I live in connecticut.I saw the truck online. It's the truck I was looking for I use toyota Tundra.It was worth to drive from me to drive down to point pleasant to purchase it. On the sticker, it's a blue advantage, blue certified pickup truck, supposedly a hundred and thirty nine point inspection. So I purchased the truck cash. Load it on a toy trailer and towed it Back to connecticut. That's when I discovered it had a broken Front strut assembly and metal to metal brakes, so it was never inspected. It costs $3500 to make it road safe. At a toyota dealer in connecticut. I send a copy of the receipt to all american ford, which they ask me to do, and they would send me a check Which they never did, haven't received a dime. So I called to get the owner of american ford's information so I could call him . To see if we could resolve the issue. That's when Mark Powell, the general manager. Send me a email that they would not respond to my phone calls.Return my phone calls, emails or texts. So they sold me a uninspected unsafe for the road Toyota tundra trd pro. I call leave messages five times a week with no callback.
What an incredibly easy experience. Absolutely no pressure from anyone. We are so happy with the car buying experience from them. Highly recommend to anyone looking for a new car. Coming from a 30+ year Chevy guy.
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