Alma Mazda
Alma, QC
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# Summary The dealership earns praise for friendly, professional staff and a straightforward buying experience, though customers report inconsistent follow-through on pre-sale inspections and concerns about repair costs. While many appreciate the courteous service and quick transactions, some have experienced frustration with warranty work completion and pricing on parts and maintenance.
I give 5 stars. I bought a used vehicle and was treated as if I were buying a luxury car. Excellent service. Two thumbs up.
Great buying experience; the process was quick and easy. Unfortunately, the car, which was supposedly "inspected and needs no work," had some electrical issues, and I had to go back a few times before they were fixed, but the service department did a great job. It's by far one of the best experiences I've had since I started car shopping!
Excellent service... Mélanie is very professional and friendly... However, the after-sales service is poor... a professional from another garage certified that the shock absorber was defective... he had me come to the garage to have it replaced but hadn't even started on the part... another appointment at my expense... very disappointed!
The service is very good, as are all the staff. I love Mazda and wouldn't change companies for anything. But parts and repairs are ridiculously expensive. That's a big problem. Thanks :)
Incredible service, the staff are super friendly...thank you again Mrs. Gagné, see you very soon I hope.
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