Used Car Dealer

American Dream Motors

Winchester, VA

3.6(49 Google reviews)

Contact

691 N Loudoun St, Winchester, VA 22601
(540) 450-5373amdwinchester.com/

Google Reviews

# Summary Customers report sharply divided experiences, with positive reviews praising friendly staff, smooth transactions, and willingness to address vehicle issues before purchase, while negative reviews cite undisclosed mechanical problems, vehicle defects, and warranty concerns that surfaced shortly after purchase. The dealership's customer service approach receives consistent praise, though reliability of the vehicles themselves remains a point of significant contention.

Mahbooba Shahaba month ago

⭐⭐⭐⭐⭐ I highly recommend American Dream Motors to anyone looking for a vehicle. I recently bought a One Fifty truck from them, and my experience was excellent from start to finish. Ahmad and Shir were both outstanding and made the whole process smooth and easy. They were professional, friendly, and very helpful throughout everything. They took the time to answer all my questions and made sure I felt comfortable with my decision. The service was honest, stress-free, and truly appreciated. I am very happy with my purchase and would definitely return again in the future. If you’re looking for a reliable place to buy a vehicle, American Dream Motors is a great choice.

Tokine Natsumia month ago

Don’t let the pictures deceive you. We drove three hours to look at this truck. The one we were going to get was in horrible condition. The passenger side door wasn’t even able to latch. The step to get into the drivers side was loose. We drove it and it felt and sounded horrible. Our other option wasn’t much better. Nothing they have would pass emissions. Pay all that money just to have to put even more into it. I wouldn’t recommend buying from them.

serena smith5 months ago

Great experience with dealership and workers! Offered a friendly service from team. The car buying service was quick and thoroughly explained. Manager/ Owner went above and beyond expectations. Any problems that we saw were addressed and resolved before purchasing. Car was pulling to the right and he made sure that a alignment was performed for example etc. He would agree on and recommended a pre inspection before purchase for the potential buyers which provides a peace of mind that any issues could be address before you make your final decision .Thank you American Dream Motors!

Maia Hurt10 months ago

I’m embarrassed to say I bought a vehicle from this place. I had a bad feeling about it all along but was desperate for a minivan and wanted to support a local business. The van I bought has had problems from day one. Heat and AC stopped working, dry rotted tires, exhaust leaks, excessive rust, you name it. Only 6 months later (just after their highly touted extended warranty expired) I am having to replace the vehicle due to low oil pressure and an engine full of sludge. Do not go here. Editing to add: Wow! What an absolutely cowardly response from the business! You not only sold me a car, but bought and sold mine as well, under this, my real name. So either you are terrible at record-keeping, or you refuse to take accountability, which just confirms that you knowingly scammed me! Well I do keep records, and it’s on.

Quin Slaughtera month ago

Great customer service at American Dream Motors. The staff was respectful, helpful, and made everything simple. Good dealership to buy from.

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