Used Car Dealer

American Motors

Belleville, IL

3.3(55 Google reviews)

Contact

3827 N Belt W, Belleville, IL 62226
(618) 235-5145kensamericanmotors.com/

Google Reviews

# Summary The dealership receives mixed reviews, with some praising staff members like Tonya for exceptional customer service, while others criticize the business for selling vehicles with significant mechanical issues and using "as-is" disclaimers to avoid repair responsibilities. Multiple customers report feeling misled about vehicle condition and claim the dealership employs questionable sales practices targeting vulnerable populations, including military members and students, while providing poor support after the sale is completed.

Lee Barnesa year ago

Do you really need a vehicle from THIS business? 1. Every vehicle has an “implied” or “as is” sticker. Meaning any repairs that are necessary might not be covered. Even though they have an in-house mechanic, as pictured. Very shady to prefer to absolve yourselves of any responsibilities for repairs when you have a mechanic that could do them before they’re brought/sold. 2. Unprofessional political banners. As pictured in the mechanic shop. 3. I was able to walk around without being assisted once as other reviews stated. 4. The review about the active duty servicemen is downright shameful for a business that boasts about “loving” being American and veterans.

Jermaine Browley6 months ago

like this place. Staff is very friendly and Tonya Customer service is immaculate. Will visit here again.

Marilyn Ellis2 years ago

I got the car 2 weeks ago the motor goes out. I put 3500 on the car. Now they want 2900 to fix the motor and I don't get none of my money back. Then they tried to say that I was on a high speed police chase that's why the motor went out. Which it wasn't. Motor went out while I was on my way to get my kids from school. They knew the motor was going out.

C Calhoun6 months ago

Tonya P. is one of the best in customer service. Go see her.

Jurne Smith-Traylor4 years ago

I wish I could give 1/3 of a star. The service was decent at first. The salesman “cut me a deal” because I’m a college student and in the military. However, this dealership sets customers up for failure. I bought a 2013 Ford Taurus from them for $9,500 (give or take) . I put $6,500 down in cash. Instead of doing monthly payments, they put me on a 60 day plan. Pay $500 one month after purchase and then pay the rest of the balance on the 60th day. The only problem is, the rest of the balance was $2,500. My payment was set 2 days before Christmas. They have no decency. They prey on the people that are down bad. After they make a sale, the halfway decent customer service goes out of the window. At that point you’re no longer a valued customer.

Get anonymous quotes from American Motors

Submit your car request anonymously — American Motors and other dealers in Belleville, IL will compete for your business. You choose who to reveal your contact info to.

Get quotes anonymously →

Is this your dealership?

Claim this listing and your first bid is free — no credit card required to get started.

Claim this listing — first bid free

No credit card required to sign up

How AutoAnon works for dealers

  • Buyers submit anonymous vehicle requests
  • Matched dealers compete with their best offer
  • Buyer chooses — you get their contact info exclusively
  • First bid is on us
Learn more →