American muscle autos
Kennedale, TX
Contact
Google Reviews
# Summary The dealership earns strong praise for exceptional customer service, professional staff, and fair treatment during financing and post-purchase situations, though one customer experienced unprofessional communication via social media. Most buyers report positive experiences with knowledgeable salespeople and a smooth purchasing process, with particular appreciation for the dealership's willingness to go above and beyond in resolving customer issues.
I bought my son a car from American Muscle Auto and I don't know what happened but from payment 1, the finance company wouldn't allow me to make a payment. This dealership had to buy my lean back. The kicker is, I had no idea because it still showed the finance company held the lean. They could have repossessed my son's car, but they never did. Two years later my son wrecked that car. I was very upset because we expected to get more from the insurance company to get my son a new car. Unfortunately almost all of the check went to the dealership. After speaking with them, they gave me a thousand dollars to help me out, to get my son another car. It was a huge weight lifted off my shoulders. There are not many people in the world that would not only never try and reposses a car that was never paid for, but also give you a thousand dollars of their insurance check. I can not thank them enough.
I recently purchased my dream car from American Muscle Autos, and I couldn’t be happier with the entire process! From the moment I walked in, the staff was welcoming and attentive. My salesperson, Frank, was incredibly knowledgeable and professional and made sure I found the perfect vehicle that fit my needs. The financing process was quick and straightforward, which made everything so much easier. I highly recommend this dealership to anyone looking for a hassle-free car buying experience ona dependable car. 10/10 would shop here again!! Excellent customer service and I got my dream car y’all � oh and I took the Mercedes to get a diagnostic at Park Place and EVERYTHING PASSED!!!! I am so at ease! Thanks again!
Im not sure if the person I've communicated with from a posting on Facebook market place is just a sales man or not but "Mudi Orewen" is not only very un responsive but also only messaged back once at 355 AM and his message looked like my 8 year old typed it out by using "u" instead of "you" and "wn" instead of "when". Just seems very unprofessional.
Very pleased with my purchase and the excellent customer service! American Muscle Autos is the place to go for used cars. Franklin has a great selection!
10/10 service. Very friendly and professional. Will definitely do business in the future.
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