Americar Of Rivergate Inc
Madison, TN
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Google Reviews
# Summary The dealership receives praise from most customers for exceptional service, helpful staff, and smooth purchasing experiences, with several repeat customers highlighting professionalism and integrity. However, one buyer reported significant mechanical failures shortly after purchase, including a new computer, air conditioner, transmission, and timing chains, raising concerns about vehicle quality and post-sale reliability.
On my second work truck purchase from Americar, absolute pleasure experience every time. Very fast and effective service with great integrity across the board.
Wish I could give a better review because they have great customer service, but the car I purchased from them has been nothing but trash since about a month after I got it home. It’s had to have a new computer, new air conditioner, a new transmission and timing chains. If you want to spend 10k in repairs after you drive it off the lot then be my guest. But I’d caution anyone buying a car from here! Spend your money on something that won’t be broke down for months at a time! This review is not fake. The car is in my husbands name.
Great place to purchase car. I worked with Mike on purchasing a 2014 Impala LTZ with the exact color and interior package that I have been searching for the past 6 months plus the bonus was it only had 32000 miles on it. I was out of town and couldn't get to the car until the end of the week and he took my deposit and my car was waiting for me Friday morning when I arrived. Thanks Mike.
Tehya was so helpful! I found my car through cars.com. When I got there she was ready to help. Nothing was forced, the conversations were easy. I ended up not going home with the car that day either. They weren’t pushy or blowing up my phone wanting me to come back. They gave me time to figure out my finances and lucky me my car was still available a couple days later. I put a hold on it and picked it up 2 days later. I’m so happy with my car, my mechanic says it’s in tip top shape too! I would definitely continue business with them in the future. Thank you Americar for making my car buying experience so great and easy!
I had such an amazing experience at Americar with Tehya! She was super helpful and patient throughout the whole buying process. Truly outstanding customer service! I am so happy that I found them and the perfect car for me. Will definitely be sending people their way for their car buying needs!
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