Franchise Dealer

Anderson Kia

Woodstock, ON

4.2(217 Google reviews)

Brands

Kia

Contact

1231 Dundas St, Woodstock, ON N4S 7V9, CA
(833) 996-0444andersonkia.ca/

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Google Reviews

# Summary The dealership receives consistently high praise for knowledgeable and honest salespeople, particularly John, along with exceptional customer service from staff members across sales, finance, and service departments who go above and beyond to ensure customer satisfaction. However, one customer reported serious and ongoing issues with a new vehicle purchase that went unresolved after nine service visits, citing poor communication from management and frustration with the dealership's inability or unwillingness to address multiple mechanical problems.

Jessica Dorado4 weeks ago

Fantastic experience from start to finish! Salesman John was knowledgeable, professional, and never pushy - making sure I got the right car for what I need. Used car manager Louie and finance manager Zach went above and beyond to ensure a simple and stress free process for me. Highly recommend Kia Anderson for their exceptional service and genuine care for customers!

Andrew Adamson4 weeks ago

So far I've had noting but amazing interactions and been taken care of incredibly well at Anderson Kia; starting last summer when my clutch started acting up to this afternoon when I decided not to buy a new car. The staff there have truly gone above and beyond in their customer service. (Special shot out to; Crystal, Mason and Zach.)

Pedro Pires7 months ago

Really happy with my experience with Salesman John. He was honest throughout the whole interaction which is rare to see when someone is making a sale. Purchased a Used vehicle and him being honest and available to take pictures, respond to messages, and being generally available was everything when it comes to completing my purchase. Thanks for the honesty and help with getting my first car John. Happy Holidays all!

Laura Davidson5 months ago

We purchased a new Kia Sportage XLine in April 2025. We have had so many problems with it. It has been back into Anderson Kia now 9 times snd it’s still not fixed. Dale Anderson was contacted by us to ensure our vehicle was fixed when they were going to have it for over 3 weeks. No response. They cannot get our vehicle to duplicate our problem so therefore they can’t fix it. But as soon as I pick up our vehicle - it does the same problem that we had it in there to be fixed. We contacted Kia Canada many times but was only told we have to deal with our dealer. Anderson Kia told us they are not supported by Kia Canada. Never again will we buy another Kia!!! Nor will we buy a vehicle from Anderson GM - Dale Anderson Our vehicle only has 6000 klm on it. Additional comment: It has many problems - not just the not starting. How about the engine noise that Mason heard when I took him and the technician out for a test drive. And the windshield making a crackling sound / and the tech said to me ‘oh that noise would drive me nuts’ - REALLY! But the way the fixed it was to remove the plug nut lock from my glove box and put it onto the Center console. Guess what it’s still making the noise. Remote start won’t work half the time And when my car wouldn’t start in a parking lot - they told me that my car didn’t like other vehicles near me or my work key fob was interfering with it starting. Every day it’s a new thing. And now after having it back into Andersons 9 times and didn’t fix one thing - they are telling me to go elsewhere! We’ve been more than patient and tried every ridiculous idea they had - but made it sound like we imagined all these things.

Evan Grimes2 months ago

I bought my vehicle a few months ago off of John and Zach and the process was great! Very easy and personable. Had my first oil change last week with Mason and also had an awesome experience. Great service from Mason who offered a shuttle ride return even though I didn't ask for one. Thanks Mason, John, and Zach!

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