Franchise Dealer

Andy Mohr Chrysler Dodge Jeep Ram

Indianapolis, IN

4.3(3,305 Google reviews)

Brands

ChryslerDodgeJeep

Contact

4505 W 96th St, Indianapolis, IN 46268
(317) 872-6200andymohr-cdjr.com/

Google Reviews

# Summary The dealership receives strong praise for its knowledgeable and courteous salespeople, supportive management team, and commitment to customer service both during purchases and long-term maintenance. However, one customer reported significant discrepancies between advertised no-haggle pricing online and the final paperwork total, raising concerns about pricing transparency and the sales process.

Toni Clark4 months ago

Chris Bailey is awesome! He listened to us, we didn’t feel pressured, and he is just a genuine salesman. I absolutely suggest anyone looking for a car to meet with him because he will take good care of you. I love my new van and the trade in process was so much simpler than I had anticipated.

Rob Ashley (Starkiller 044)5 months ago

This was absolutely the best experience I've ever had with any car dealership by far!! Everyone there worked as a team and the other salespeople didn't try to poach a sale from each other. When the guy I had the appointment with was busy, Jason the GM helped me and my wife up until Steve was finished with other customers. They treated us like family and my 8 year old daughter loved the experience so much that she painted a rock with Bible scriptures on it and wanted to leave it for them since they blessed us, she wanted to leave them a blessing. I got a heck of a deal on my RAM 1500. I highly recommend this dealership to anyone whether you're buying new or used.

Erin Doty4 months ago

I had an excellent service experience with Clayton. He always greeted me promptly with a smile, was diligent with follow up phone calls and texts; providing me updates on the service status of the Jeep when they became available. I felt he was a real advocate for me as a customer as we navigated getting the vehicle serviced, getting updates from Stellantis about hybrid battery availability, and even working with Enterprise to ensure I was provided a loaner car. In today's day and age, this is truly exceptional service. I hope Andy Mohr does what they can to retain him! I plan to continue using Andy Mohr for servicing on both of my Jeep vehicles in the future.

Paul McPhersona month ago

Despite having some initial concerns after purchasing a vehicle, the management has come through to show that they are willing to resolve the issues and take care of the customer. As someone that has had my fair share of issues with dealerships, I appreciate the fact that the team at Andy Mohr CDJR was willing to address the concerns and ensure I have peace of mind with my purchase. Despite living an hour away, I will definitely go back to them for routine maintenance based on their current management. The best business, is an honest business.

Jeff Lee3 months ago

Shout out to Mr. Jackson Brown. This young professional demonstrates exemplary behavior and treats customers with kindness and respect. However, I would like to gently point out that the vehicle pricing listed was not accurate. Regardless of the listed price, I was clear about what I was looking for. I suggest this as a caution to anyone considering purchasing a vehicle from that location. Their official website indicates no-haggle pricing on certain vehicles, but the prices listed there may differ from the amount at the dealership and appears they do not match. The vehicle I purchased was promoted online with a no-haggle price of $22,100 and was lowered twice, which initially sounded appealing. I recommend paying close attention to the paperwork before leaving with the vehicle, as the listed price on the paperwork may be higher than the online listing for a vehicle titled no haggle. Mine was over $22,100 for the vehicle sale price on paper by an extra grand and some change they slapped on there without me paying attention. So it would appear I paid the price before they lowered the cost. Again that's them trying to get you in the door promise you a no haggle price just to steal your time and hard earned money. I was just happy in my own world to own another Jeep. After all there fee's and GAP the final price was $33,000 more/less. I was somewhat caught off guard by this, and I noticed that the paperwork process was handled quickly, which made it easy to overlook these details. When I raised this concern afterwards, I received a response via text on the issue I was having suggesting that the selling price was higher than the no haggle price listed on their official website and was told basically oh well you signed the contact for that price. The message received was very passive aggressive. I share this experience so that others can be better informed and cautious. Please be aware that the list price at the end of the transaction may be higher than what is listed on the official website before all the extra fees are added. They robbed me for over 1k. Be cautious people if they can do it to me, they will do it to you too.

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