Annapolis Auto Auction

Some crazy people who don’t know how to car shop may leave this place bad reviews. Do not listen. They are wonderful here all around. I got a 2021 jeep Cherokee latitude from them and it’s a DREAM. Look at the inventory online, and bring a mechanic friend or someone who knows cars with you. I promise you you won’t be sorry! Remember, this is not a dealership, it does not work the same way, the cars do not come pre inspected. So you have to do a little more leg work, but the quality for the price is unmatched. The staff is amazing.

I went looking for a car and found an amazing Mazda for a decent price. The owner took time to talk with us and we were able to come to a fair deal on the car. The owner was even nice enough to pay for it to be inspected and fixed what small problems their was to make sure it would pass inspection. Title also came in a timely matter too. Good experience and I would definitely come back again if I'm ever looking for another vehicle.

I am writing this to warn others about the appalling treatment and lack of integrity at Annapolis Auto Auction. I purchased a 2012 Jeep Wrangler Unlimited Sahara (149k miles) and my experience has been a financial and professional disaster from start to finish. To date, I have already invested $6,000 into this vehicle for tires, an oil change, a coolant flush (which led to the discovery of major engine flaws), and other necessary inspections. Despite this investment, my lead mechanic discovered a major engine defect: oil is leaking into the coolant. Even after flushing the system twice, the issue persists, indicating a catastrophic internal failure. The Midas lead mechanic told me to bring it back and this was an extremely bad purchase. He even wrote it in the report and emailed this to Annapolis Auto Auction. Which they later printed out and gave it to me with my paperwork when it was finally ready almost 7 weeks later. When I contacted the office on the 7th day of my warranty to seek a resolution, the experience turned from a bad business deal into a safety concern. The female staff member was beyond unprofessional, she was aggressive and physically threatened me, telling me to "pull up" as if looking for a physical confrontation. She hung up on me multiple times while I was trying to speak. While the owner was not as overtly rude, he was cold and dismissive, offering zero actual support for the lemon they sold me. Beyond the mechanical issues, it took nearly seven weeks to receive the title. I was forced to deal with the headache of getting an extended temporary tag because they couldn't handle their paperwork in a timely manner. I expected the standard maintenance that comes with a high-mileage Jeep. I did not expect to be met with verbal abuse, threats of violence, and a $6,000 bill for a car that still has engine failure. This establishment is dangerous, both for your wallet and your peace of mind. Avoid this place at all costs. P.s when I was purchasing the car, the windshield was cracked and I was told I would receive a contact for a auto window person. I asked more than 4 times and still did not receive the phone number, I even spoke to the owner and he told me he would text it to me and never did. DO NOT PURCHASE A CAR FROM HERE UNLESS YOU ARE LOOKING TO REALLY PUT LOTS OF MONEY INTO IT. or bring a mechanic. They are complete scammers.

Utilized their “Sell your car 4 cash” option. It sold in 2 business days for more than Carvana and CarMax offered. I haven’t received proceeds from the sale yet (consignment form says payment on Friday after sale). Will provide an updated review after receiving the proceeds. UPDATE: received the check for the sale today. No fuss or issues. Was in and out in five minutes. Very pleasant experience working with the very nice people at Annapolis Auto Auction! Will definitely do business with them in the future should the situation arise.

Our Chevy blew up as we were in the middle of moving out of state, and we were at a loss. Where on earth were we going to find a vehicle that wouldn't leave us stranded, for under $4000? Well I'm very happy to say that we found one at Annapolis Auto Auction. We first went to see a Highlander that they had, but weren't too impressed with it once we lifted the hood; luckily we found a Honda Odyssey that was in pretty good condition, and was the perfect price. They allowed us to check out the cars unsupervised, and we tested the car in the parking lot in the back. I would absolutely advise bringing a mechanic with you, or someone who is more knowledgable about cars than average. Expect to have to replace something; in our case, it was the brake pads. For the cost of oil and brake pads, we had a car that was an absolute trooper. We put over 800 miles on that thing in 3 days, and it didn't stutter. Not only that, but they were really quick about getting the paperwork sorted, and everyone bent over backwards to get us on the road again (and even worked with us when we were hundreds of miles away!). Folks were personable and very helpful during some of the most stressful days I can remember. They were very appreciated! Be sensible; bring a mechanic, buy AAA membership, and have a sense of humor. This place is a gem, and we are ever so thankful we found them.