Antwerpen Nissan

Customer service within the service center is impeccable! Service agents really listen to your concern and make certain to keep you informed while your vehicle is their care. Whether your service request is routine or in-depth, their constant communication and updates assure the customer they brought their car to the right place.

I visited several dealerships and none of them even came close to the customer support I received from Antwerpen Nissan. They were very professional and courteous. I’m looking forward to doing business with them. I recommend them to everyone who is looking for great deals and outstanding customer service.

I think the key to this positive experience was Shelby. I brought the car over on a Monday morning and she examined it. I waited about half an hour for her estimate, which was very reasonable. She said the car would be ready on Friday. She then has a staffer drive me home. I called on Friday to check and IT WAS READY TO BE PICKED UP.! The price was exactly what her estimate quoted.The car looked beautiful! I have never had such a positive experience as that with a body shop including this one and the whole interaction was friendly and pleasant.

I purchased a New 2024 Nissan rogue vehicle in 2024 from Antwerpen Nissan in Clarksville, Maryland . On October 17, 2025, while driving, the engine light illuminated, and the engine abruptly shut off, creating a significant safety hazard, were I almost got into a car accident. The engine error codes indicated a P2563 and P2565, confirming a failure of the Nissan VC turbo engine. This failure occurred within one year of owning the car, highlighting a severe defect. The nationwide recalls on 2024 VC turbo engines directly relates to this incident, as the defective turbo engine put my life at risk when it failed while driving. Despite the known on going nation wide recalls on the 2024 Nissan rogue VC Turbo Engine, Antwerpen Nissan in Clarksville, Maryland is not honoring the recall by replacing the defective VC turbo. I purchased a extended lifetime engine warranty at their dealership were they said I would have not to worry about the nissan Vc turbo engine as it will covered by both their warranties & as well as Antwerpen Nissan has a 20 year / 200,000 miles engine warranty for all new cars purchased from there dealerships for free and as a guaranteed. They promised me that when I brought the car brand new in 2024 . As a senior citizen I was taken advantage off by Antwerpen Nissan, with no help a bill of $6,392.58! for a new engine after 1 year of owning the car! I purchased the car at around $37,000 new and now the car has failed due to a Nissan Engine defect, that is effecting thousands of other Nissan Rogue Owners. Nissan & Antwerpen Nissan has a responsibility to take ownership of this issue and cover the cost of a new Nissan VC turbo engine replacement . As a customer of a brand-new car, I should not have to suffer the consequences of a defective, recalled engine that endangered my life and my family. My 2024 Nissan Rogue been meticulously maintained according to the Nissan manufacturer’s handbook, with all recommended services performed on time, including oil changes, tire rotations, and replacement of engine and air filters. All services have been documents on file and paper with me. Despite this diligent maintenance, the engine failed after only one year of ownership. All tests done by certified machines point to a defective VC Turbo Engine on my 2024 Nissan Rogue SV Error code p2563 and p2565, That I purchased from Antwerpen Nissan. I have asked why did a engine fail after 1 year and both parties have no answer as they do not want to take responsibility and honor their warranty to fix this dangers Defective Nissan VC Turbo Engine on my 2024 nissan rogue Sv. As customers should not be cheated by buying unsafe cars and the company warranty not honoring the defective issue it has caused due to a failed engine in 1 year from a car I purchased at Antwerpen Nissan in Maryland. They sold us a car were the Turbo engine failed in 1 Year! This is a very Very serious and disappointing in NISSAN AS A Whole. They don't care about keeping drivers safe on the road or selling you a car that will last or keep you safe. Very disappointed in the lack of trust from Antwerpen Nissan

I was skeptical at first because I haven't purchased a car in long time, but when I came Antwerpen Nissan. I was greeted with respect and kindness. The nice young gentleman Glenn was so polished with knowledge and chivalry it me confident in purchasing a vehicle. I recommend him-all of them! 🔥🔥