Apple Ford Shakopee

I cannot say enough great things about Santino Clay at Apple Ford Shakopee. From start to finish, this was hands down the best vehicle buying experience I’ve ever had. Santino is the definition of a true professional knowledgeable, honest, patient, and completely zero pressure the entire time. He went above and beyond to make sure I got exactly what I wanted, answered every question thoroughly, and made the entire process smooth and stress free. You can tell he genuinely cares about his customers and takes pride in what he does. That kind of service is rare. I absolutely LOVE my F150. It is everything I hoped for and more. The truck looks incredible, drives amazing, and I could not be happier with my purchase. Santino made it happen and made it easy. If you are buying a vehicle, do yourself a favor and ask for Santino. He is a rockstar and I will be sending everyone I know his way. Thank you again Santino. You crushed it. -Grant Jacobson

I purchased my Subaru from Apple Ford Shakopee, yesterday and was super-please with my car buying experience, getting a vehicle I already love! After researching the vehicle I wanted and reaching out to their dealership they were prompt in reaching out and transparent in their communication through the entire process. I shared with them my concern of having missed out on test drives at other dealerships with vehicles having sold before I could get there - with little communication from those dealerships, so Eric Palmer (Sales Mgr.) assured me he would stay in communication prior to my test drive, which he did and having a bit of a distance to drive - I greatly appreciated it. I felt they were very fair in taking my trade-in, as well. Once in the purchase process at the dealership, salesperson Michael Neises took great care of the sale - beginning to end, 110%! Mike and Eric were professional, friendly -, and covered all the necessary bases of my visit to Apple Ford Shakopee. Thank you for making my car buying experience a great one; I will be recommending you to friends & family👍

Santino and his team were fantastic to work with. Santino patiently helped me filter through the various vehicle options and was attentive to my preferences. The entire process with the team was very smooth. I’m very happy with my decision to go this dealership and of course with my new truck! I would very much recommend this dealer to anyone.

I had an excellent experience with JUAN today. He was recommended to me because I was looking for a used vehicle. He was very kind and gave me an excellent option after he listened my needs. They were busy but everyone was always checking on us especially Juan. I cant wait to recommend my friends this place and also Juan. Thanks.

For about a month I was researching vehicles to buy a pickup truck. What I was looking for were basically two things: that it could carry a trailer of at least 9000 pounds and that it had adaptive cruise control, also up $35k and not more 100k for an used Ford F-150 super Crew 2021 or 2022. Also 1 owner and all services and certified. After many I decided for 2, showed tested the 1st one normal all, then I went to the second and since the first view I was in love truck of my dreams, later customer service exceptional site dealer also exceptional place and for me to decide between, they gave me a price discount immediately I accepted and the rest is history, happy happy happy, thank you Ryan. Nice work. I recently purchased a 2021 Ford F-150 SuperCrew from Apple Ford Shakopee and want to share my full experience because the team truly went above and beyond. From the moment I started working with my sales consultant Ryan W. And his boss who authorized me the discount Justin, the process was smooth, transparent, and customer-focused. He was knowledgeable about the truck (especially towing capabilities for my Winnebago trailer), patient with my questions, and made sure I understood every detail of the purchase. When we discovered the passenger door issue during delivery, he immediately coordinated with service instead of rushing the handover. That level of integrity built immediate trust. The service team, led by the service manager, handled the recurring door latch problem (intermittent freezing in cold MN weather) with professionalism and urgency. After the initial repair didn't hold, they proactively reached out, provided a brand-new loaner vehicle so I could get home safely, and completed a thorough re-diagnosis and fix within hours. They tested it extensively (multiple cycles in different conditions) before calling me back, ensuring it wouldn't recur. The service advisor kept me updated every step and made the whole experience stress-free. What truly stood out was the manager's decision to apply a $999 discount as goodwill for the inconvenience and repeat visit. That gesture showed real accountability and commitment to customer satisfaction—something rare in today's car-buying world. It turned what could have been a frustrating situation into one that left me very satisfied and confident in my purchase. The truck itself is fantastic (5.0L V8, Max Trailer Tow Package, perfect for my needs), and now with the door fully resolved, I'm ready for winter towing and family trips. Apple Ford Shakopee has earned a loyal customer. I highly recommend them to anyone—great people, honest process, and real follow-through. Thank you to the entire team—sales consultant, service advisors, technicians, and especially the manager—for making this right and exceeding expectations. 5 stars across the board! Finally, after spend months of research all over the country I found my dream used truck for me mi "super poderosa". Thank you. Gracias Apple Ford Shakopee MN. My dream used truck for me my new Super Poderosa Camioneta, "No Troca" Now Since was finally repaired not matter how is the cold weather the lock unlock works finally always and I am not locked inside. The problem in the passenger side was a safety issue, imagine locked and you can't go outside from the passenger door if you need to go out from that door. Finally was repaired in the 3rd attempt. Thank you Feb 23rd 2026.