Applewood Cadillac
Mississauga, ON
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# Summary The dealership consistently receives praise for its knowledgeable and attentive staff who prioritize understanding customer needs and providing transparent, pressure-free service across both sales and maintenance departments. Customers highlight the smooth, efficient processes, quick turnaround times, convenient amenities like rental cars, and genuine care from team members that makes the overall experience feel professional and welcoming.
We had a fantastic experience at Applewood Cadillac. Our salesperson Terrence was attentive, knowledgeable and worked hard to satisfy our needs. At all times we felt like he was working to understand our needs and concerns while providing relevant information and recommendations. We always felt that he had our best interests in mind. Our technical specialist Sydney who spent time with us explaining the car, was also fantastic. She was very thorough and patiently explained and setup the important features and provided good advice. She was very knowledgeable and a pleasure to work with.
I had an excellent experience purchasing a Cadillac LYRIQ EV for my wife from Cadillac Applewood. From start to finish, the entire process was smooth, professional, and stress-free. A special thank you to Mr. Tony, Abdullah, and Nicole for their exceptional customer service and dedication. They were knowledgeable, patient, and always willing to answer our questions, making sure we felt confident and comfortable with every step of the purchase. Their honesty, professionalism, and genuine care for their customers made this a memorable experience. They went above and beyond to ensure everything was handled perfectly, and we truly appreciate their hard work and attention to detail. I highly recommend Cadillac Applewood to anyone looking for a new vehicle. If you’re considering a Cadillac, ask for Tony, Abdullah, and Nicole—you’ll be in great hands! Thank you for making my wife’s new Cadillac LYRIQ such a special purchase!
I had a great experience with this Cadillac dealership’s service team. I brought my car in because of a rattling sound, and the whole process was smooth from start to finish. They provided me with a rental car right away, which made things really convenient. Within 24 hours, they had already diagnosed and fixed the issue. It turned out to be a loose intake air vent, and once they secured it, the rattling sound was completely gone. Communication was excellent, the turnaround time was quick, and everything was handled professionally. I returned the rental with no issues, and my car has been perfect since. Highly recommend — 100% satisfied with the service.
We recently purchased our new Cadillac Lyriq and had a really great experience throughout the process. From the beginning the dealership felt welcoming and the overall experience was smooth and straightforward. We had multiple conversations along the way while deciding on the right vehicle, and Terrence was always quick to respond and easy to work with. He took the time to understand what would work best for our lifestyle and helped us explore different options without ever making us feel pressured or persuaded in any direction. My wife and I also appreciated being able to test drive multiple vehicles so we could feel confident in our decision. The delivery of the vehicle was also impressively quick. It was clear the dealership carries a strong amount of inventory, but also has a team that moves efficiently and keeps things organized, which made the whole process feel seamless. Terrence was professional, respectful, and very patient with us throughout the process. He made everything feel comfortable and transparent and was always happy to answer questions or walk through details with us. Overall, a big thank you to Terrence, as well as Nicole and Sydney, and the entire team at Applewood Cadillac for making the experience such a positive one. My wife and I are very happy with both the service we received and our new Lyriq and will be recommending to friends and family.
Had a great experience at Applewood Cadillac for my Cadillac Lyriq service. They were fast, kept me updated the whole time, and even sent videos explaining the issues, which was super helpful. They got my car back to me quickly. Highly recommend!
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