Arlington Acura
Palatine, IL
Brands
Contact
Google Reviews
The dealership consistently receives praise for its non-pressured sales approach, knowledgeable staff, and transparent negotiations that result in competitive pricing. Customers highlight the professionalism and patience of individual team members who work collaboratively to understand buyer needs and facilitate smooth transactions from test drive through purchase.
David was a great sales person to work with. My favorite thing was that nobody was doing the pushy sales tactics. They lay out options and let choose what works for you. I finally got one of my favorite cars and David made the process very enjoyable. This was one of the best car buying experiences I've had.
Ivan, Jace, and Adrian were outstanding! Ivan’s pitch and knowledge on the spot was perfect. He sent me straight to Jace, who was speedy, understanding, and hustled to close the deal on a walk-in Friday. Adrian was fantastic with negotiations, locking in the absolute best possible deal without breaking the bank—I’m paying way less than other places would charge. They handled my dad’s Andy Elliott energy like pros, stayed personable the whole time. As a lifelong Honda/Acura guy, in sales myself, I loved their sharp style. Now I’m a proud first time buyer Acura owner, with the cars I adore. coming back for sure, & glad These three are on our team. With the deal I got, made lifelong friends.—highly recommend!
Earlier this month, I drove from Indianapolis, Indiana to Palatine, Illinois to test drive a 2023 Acura MDX. My appointment was with Juan Arango. After a 3 hour and 45 minute drive, I approached the dealership and was warmly welcomed by Juan. He had the MDX pulled to the front of the dealership and we took a test drive. Once we took a nice drive around town and the highway, we sat down and discussed some of the benefits of purchasing a certified Acura. My plan was to look at two (2) 2023 Acura MDX's in the Chicago area; and, I was prepared to stay over night until the right deal was established. I was able to negotiate openly with Juan and his Sales Manager and General Manager. During the discussion, we came close to the price point I wanted to pay for the 2023 Acura MDX. Once we had a gotten close to the price range, we then discussed trading in my 2017 Honda Accord Sport which was in really good shape. After several negotiations, Juan and the General Manager accepted my trade in for the mid-range estimated in the Kelley Blue Book value point. Juan was very patient and worked with his leadership team to obtain the information I needed to make an informed decision. As a result of their willingness to work with me in a professional manner, I agreed to purchase the 2023 Acura MDX and decided not look at the other 2023 Acura MDX in Schaumberg, Illinois. Given their professionalism and patience working with me, I would highly recommend shopping for a vehicle at Arlington Acura. Additionally, they are part of the Rohrman Automotive Group; and, we have a Rohrman Group in Indianapolis -- which is convenient for maintenance needs. Thanks so much Juan and the leadership team ...
I had an outstanding experience leasing my car at Acura, thanks to Adrian, Jeremy, and Stephen. From start to finish, the entire process was smooth, transparent, and completely stress-free. Adrian was incredibly knowledgeable and took the time to make sure I found the perfect vehicle to fit my needs. Jeremy was friendly, professional, and made everything feel easy, while Stephan went above and beyond to ensure all the details were handled efficiently. What really stood out was their teamwork and genuine care, they never made me feel rushed or pressured, and they answered every question with patience and honesty. This was by far the best car-leasing experience I’ve ever had. If you’re considering Acura, I highly recommend working with Adrian, Jeremy, and Stephen. They truly set the standard for excellent customer service!
Brennan has been the best salesman so far at this Arlington Acura! He’s been so helpful to our family with getting a dream car of ours and he puts in the best effort to make sure you leave satisfied. Thank you so much Brennan and the sales team here to make the car buying process smooth and efficient!
Get anonymous quotes from Arlington Acura
Submit your car request anonymously — Arlington Acura and other dealers in Palatine, IL will compete for your business. You choose who to reveal your contact info to.
Get quotes anonymously →Is this your dealership?
Claim this listing and your first bid is free — no credit card required to get started.
Claim this listing — first bid freeNo credit card required to sign up
How AutoAnon works for dealers
- Buyers submit anonymous vehicle requests
- Matched dealers compete with their best offer
- Buyer chooses — you get their contact info exclusively
- First bid is on us