Arlington Auto Trader
Arlington, TX
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Google Reviews
# Summary The dealership receives praise for its sales team's exceptional customer service, with multiple reviewers highlighting specific salespeople who worked patiently with customers of varying credit situations to find suitable vehicles. However, one customer experienced significant mechanical issues shortly after purchase, with concerns about the corporate office's responsiveness to the problem despite initial satisfaction with the sales process.
Updated review. I had my truck less than 48 hours. Took it home Thursday at 7pm or so. By late Friday it had a tap coming from the motor. Saturday I put two new front tires on. The tap got worse.hadto park it Saturday around noon because it's about to throw a rod. Corporate office stalling on what to do while I pay someone else to get me to work where I got to have truck. Damn near a 700 a month payment coming up for a truck I can't drive and they won't just say, hey we're coming to get and need you to grab a different truck. Which I hate to do because this truck is sexy. Ram Longhorn edition. But with my wife's car in the shop it's a struggle. And moreso that it's not a worry to the big wigs. But as I stated. The sales team was awesome. Between Victor getting us started and Laly doing everything to make sure I lleft with what I wanted, I can speak highly enough about them. We kept hitting road blocks and Laly just kept with us. I got bad credit and repos for junk car dealerships. But at the end of the day I drove my Ram home and can't be happier. Thank you. Truly thank you.
(Red) james is the man when it comes to qualifying you with a automobile realy works with any type of credit and makes the process easy and the cars he gots are in really great condition truly a great spot for all my future purchases wont go no where else from this point got me into a 2016 cadillac xt5 super clean and just the right touch of class im needing
Wow i am very impressed and happy! Its always a headache trying to get the vehicle you need because of all the hassle and the false hope! However when my daughter referred me to Laly it was a breeze! She is one of the best car sales womaen they have working! She was up-front and honest, didn't try to sugar coat anything! Laly was very patient with me and with what I was needing in a vehicle! She went above and beyond my expectations when it came to looking for the correct vehicle! When buying a car we all know its an investment, Laly made my investment so simple I am very pleased with decision! The guy in the office(forgot his name) he took time to explain the breakdown of every number! I HIGHLY recommend that if you need a REALIABLE vehicle with a WARRANTY, save yourself the trouble and just go see Laly! I am not the person that really does reviews nor do I receive anything for completing this review expect for the satisfaction of letting people know where to go and not be screwed! DO NOT USE ANYONE ELSE EXCEPT for Laly and her accociates!
Sergio Duran is the best of the best. He has helped us from the beginning to the end of the process. He stayed late for us just for helping us. He is beyond great and very knowledgeable on what he does. His customer service is top notch 👌👌👌. He relieves our stress and we left with a car tonight 🎉🎉🎉
I want to especially shout out to Laly. She gave me great customer service and was very direct and straight to the point and love that about her. Everyone had a good vibes and good energy in the building. Everyone was nice and down to earth. I loved their energy. They will work with you. She got me approved for Cadillac truck and I love my truck. Thank you so much for everything.. Get with Laly for your new car/truck, she got you. Thanks again Laly
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