Astorg Motor Company
Parkersburg, WV
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Google Reviews
# Summary The dealership consistently earns praise for responsive and knowledgeable sales staff who provide attentive customer service throughout the purchasing process, with delivery available even across state lines. The service department is noted for quick, courteous assistance and willingness to accommodate emergency repairs, creating positive experiences for both routine maintenance and major issues.
While traveling I had issues with my Mercedes and had to bring the car in for emergency service upon Astorg opening on a Monday morning.They immediately took me in fixed several problems and got me back on the road immediately. Can’t say enough about their amazing service team and how nice everyone was there. A+ Company and I highly recommend them !
I live in North Jersey and bought a beautiful CPO 2018 GLS450 from Matt Cooke. He was a pleasure to work with every step of the way. Very nice guy. No pressure. Very responsive. I would definitely recommend him. Gave us a fair price for my 2014 ML350. Everything was quick and painless. We took a chance not seeing the car but Matt assured us it was beautiful and that we could send it back if we weren't satisfied. My wife and I were not disappointed as the car was basically perfect. Looks brand new inside and out. The couple (Randy and Mary) that drove it up to us and our car back to the dealership were extremely nice and we talked to them for a half hour. I would definitely recommend this dealer and Matt to anyone and everyone. Very please with the whole experience.
The service department is wonderful to work with. They are always quick and courteous. I highly recommend taking your vehicles here.
I bought a Merecedes CLE from Tyler and Matt. This has been the easiest transaction I've ever had buying a car. They were very attentive and responsive. Matt was quick to return calls and very knowledgable. He spent over an hour helping me learn the car and set up everything. Couldn't be more pleased with my experience.
I would like to thank Sean Chichester from Astorg Mercedes. I purchased a 2019 CPO S560 and could not be any happier with the service I received. I live in IL and purchase the vehicle on Wednesday and received my car in my driveway Friday at noon! Sean supplied me with pictures and video and was able to provide all the answers to my questions. I will not hesitate to buy again in the future from Astorg!
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