Auburn Chrysler Dodge Jeep Ram
Auburn, CA
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# Summary The dealership earns consistent praise for its transparent, pressure-free sales process and knowledgeable, friendly staff who prioritize customer service over aggressive sales tactics. Customers highlight the professional and welcoming atmosphere, straightforward pricing, and quality service across sales, financing, and vehicle maintenance departments.
Sasha was great. No pressure at all. Test drive, asked if I had any questions, exchanged phone numbers. My wife and I sat in the parking lot, did our due diligence and bought our truck. No haggling, price was set and very reasonable. Jackie in finance was great. Great experience
GREAT customer service. Called on a whim, spoke with Sasha who was kind, professional and down to earth. He was informative and honest. Not once did I feel pressured. Took a test drive and completed paper work which was seamless that same hour. Sasha chatted with my boyfriend and I as the paperwork was being processed. Definitely a good guy. Ended up working with Mia as well, who was a bundle of joy and laughs. She answered all my questions with ease and was incredibly patient. The dealership was quiet, clean and well maintained. Great restaurants nearby as well! A hundred percent would recommend this dealership. Ask for Sasha and Mia! Thanks guys! :)
Great sales/purchase experience. Luis was great to work with (along with the rest of the staff) and the sales process was easy, transparent, and hassle free. Also (unlike many dealers) their vehicles aren't loaded with unnecessary add-ons (like spray wax and nitrogen filled tires). This is a great dealer and you should check them out if you're in the market for a new or used vehicle.
Anthony And the entire service department were extremely helpful. I am new to the area so this Dodge dealership is new to me. Anthony kept me posted on the progress of my hot rod, kept me informed of the prices, and arranged for me to pick up my car after hours. I am happy that the Dodge dealership in Auburn has given me confidence to continue having my car serviced here. Thank you to the entire staff, but a special thank you to Anthony (I am sorry, but I do not recall Anthony’s last name however I’m sure you only have one service advisor named Anthony)
I purchased my truck through NorCal Motor Company, with Auburn Chrysler Dodge Jeep Ram handling the financing and paperwork. The entire process was smooth, professional, and genuinely enjoyable from start to finish. Everyone was helpful, straightforward, and easy to work with. I truly appreciate the great experience and am extremely happy with my truck. Thanks again to the whole team! — Julian Philipp
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