Franchise Dealer

Audi Bedford

Bedford, OH

4.7(1,530 Google reviews)

Brands

Audi

Contact

19400 Rockside Rd, Bedford, OH 44146
(440) 306-3376audibedford.com/

Google Reviews

# Summary The dealership consistently receives praise for its attentive and professional sales team, fair pricing, and smooth transaction processes that prioritize customer comfort and transparency. Customers particularly highlight the genuine, pressure-free atmosphere and exceptional after-sales service, with staff members going above and beyond to address concerns and ensure satisfaction.

Kate Ievsiukova3 months ago

I recently purchased a vehicle from Audi Bedford and had a fantastic experience from start to finish. The trade-in value offered was very fair, and the price on the new car was also reasonable and competitive. Stephen Cortez was outstanding! He was extremely attentive, patient, and professional throughout the entire process. He answered every single question we had in detail and made everything incredibly smooth — we were able to handle the whole transaction over the phone. Stephen made sure nothing was left unanswered and truly went above and beyond to make us feel comfortable and informed. Highly recommend Audi Bedford and especially working with Stephen Cortez. Excellent service and a hassle-free buying experience. Thank you!

Kisha Avon7 months ago

I cannot express how amazing my experience at Audi of Bedford was! I was specifically looking for an all new 2025 SQ5 Prestige, black on black – and when I realized they had the exact car I wanted, there was no pressure to purchase. They were super patient and answered all my questions. I was so impressed by my Salesman Joe Mannarino, who made the delivery of my car so easy and celebratory! I also had a 90 minute tech review with a dedicated tech specialist who was incredible! Financing was also surprisingly pleasant (thanks, Janelle!)—everyone truly listened and understood my needs and tailored options accordingly. I love my new Audi so much, and I’m thankful for this buying experience!

R V4 weeks ago

Nick handled everything very professionally & made it a great purchase experience. I'd highly recommend Audi of Bedford.

varthika K3 weeks ago

William Woods was amazing to work with! He made the car-buying process smooth, easy, and stress-free. His energy, enthusiasm, and positive attitude truly stood out. He was knowledgeable, helpful, and went above and beyond to make sure I found the right car. Thank you Audi Bedford!!

steven fortunatoa month ago

I can not even begin to express how unbelievable our sales experience was at Audi Bedford. Right from the start my wife and I could tell this was a different kind of culture than we have had at any other new car dealership in the past. Our salesman Dan was fantastic, no pressure at all, he listened to everything, he was truly genuine which is not normally the case in my experience. Audi Bedford went out of their way to make sure our customer experience lived up to our expectations and they far and away exceeded that. I have never been to a dealership that cared more about their customers than they do. So here is where it gets even more impressive, their after sale customer service is even more important to them than just making a sale. Without getting into to much detail days after delivery we developed an issue and with out hesitation Jeff Reuss who is the sales manager there got involved to come up with a resolution. There is a reason he has been at this dealership for over 29 years which is unheard of by the way, its because he truly cares about his customers. I worked in a dealership environment myself for over 35 years and I know first hand that this kind of customer service is extremely rare. So if an new Audi or used car is in your future do yourself a favor go to Audi Bedford and see for yourself how things are supposed to be done. Thank you for everything Audi Bedford

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