Audi Charlotte

I purchased a used BMW Z4 at Audi Charlotte and couldn't be happier with my choice. David Frankel assisted me in the test drive and explained all the history and features of the car. Everyone in the dealership was friendly and helpful. Made for a smooth and pleasant buying experience.

I had a great experience at Audi Charlotte. David and Randy were both very helpful throughout the entire process. They really took the time to understand what I was looking for and what I was comfortable with and never pushed me toward anything that wasn’t a fit. Everything felt straightforward and low-pressure, which I really appreciated. Buying a car can be stressful, but they made it smooth from start to finish. I had no intention of buying a car that same day and thought I would be shopping around for a while, but they were so helpful and found me exactly what I was looking for that it was impossible to pass up. Highly recommend working with them if you’re in the market for an Audi! Thank you guys!

I have been buying Audis at Audi Charlotte for many years. With my last two purchases, I’ve worked with Eric Stilley and, I have to say, he is excellent and I recommend him highly. I’m pretty particular about what I want and also about what I expect of the car-buying experience. (Some might even say I’m a pain in the *** 😂.) But, I don’t like the “upsell” where they try to get you to buy something you didn’t ask for, and I also don’t want to waste my time sitting at the dealership for hours, signing endless paperwork or working with finance on a “deal” that we could have agreed-to online. Eric not only listens to me, but he really hears me, and arranges things accordingly so that my experience at the dealership is quick and painless. Better yet, at the end I always drive away with the car and the deal that I wanted and hoped for. Not only that, Eric remembered me and my specific preferences from my last purchase over three years ago, and I didn’t have to tell him again about my expectations — he just knew and dealt with me accordingly. That is super rare in the car-sales landscape. As a woman walking into a car dealership, it can be daunting. Many times, I’ve been in a position where I felt my needs weren’t being heard and my expectations were being ignored. I’ve never felt this way at Audi Charlotte, and particularly working with Eric. He was professional and flexible, courteous and kind, knowledgeable and accessible — throughout the process.

I had THE best experience at Audi of Matthews, but….all car dealerships are going to sell you a car BUT not alll car dealerships have an “Angel.” Angel was in fact our salesperson for this purchase. started out on a Saturday I decided to put in my phone number about a vehicle that I had saw online and Angel called me. She listened to the story of what I was trying to accomplish, which was to buy a car for my daughter and to try to surprise her on her graduation day, which was five days later. So I was going to need some help and it was going to take a lot of ingenuity to make this happen as I live in Virginia and my daughter lives in Charlotte. Angel was on the phone with me working out the logistics, and after that after all of that was taken care of, Angel helped me with the biggest most emotional and amazing surprise I could ever give one of my children. She kept in contact with me all week, she worked with her management to get a deposit so the car could stay available to me until I could get to North Carolina, and not only that, but she offered in so many ways to help in whatever way I needed to make this dream come true for me and my daughter. She arranged for a big red bow to be on the car when my daughter and I pulled up. So the picture in the videos say everything and I just have to also note that Angel, she has a personality that is larger than life and she is just a little itty-bitty thing, but you can tell that she truly cares for the customer and the customers experience and when I look around in the car dealership that I’ve been in in the past, I see a lot of salesman with their heads down just at their desk, not interacting with people who come in and Angel is just a big ball of energy and I think that a lot of people could learn a lot from this very young woman who entered into this industry and it just wears her heart on her shoulder and really cares for what the client needs because sometimes buying a car is emotional. Sometimes it’s somebody’s first car. Sometimes it’s a mom, like me, first time buying my child a car. That was a big decision because I didn’t come for money and I didn’t come from an easy life where things were handed to me and so being able to do, this was something that I was not taking lightly through the whole process and she listened to me and really never tried to oversell me anything that I wasn’t comfortable with so I really appreciate that. She was just amazing and I truly don’t think that any other salesman would’ve been able to get me from this whole process from finding a car to surprising my daughter with it and I hope you all enjoy the videos and I believe you’ll be able to see all the time and attention that she took to make this dream come true. Angel I really thank you, and you will be forever in my heart for I didn’t have anybody to help me make this dream come true on this day, but you were there every step of the way for me.

We recently bought a car from Audi Charlotte, and I have to tell you that the entire team there was amazing!! They treated us so well, and respected our time, which is not always the case when going through the purchase process with a dealership. Our rep, Nate was great. He had everything ready as soon as we got there, and was extremely knowledgeable about the car. The finance guy, Marcus was so polite, and took time to explain everything, and was not pushy whatsoever. Dima, the Sales manager, was also great, and helpful. The whole team went above and beyond to make sure we had a great experience.