Audi Louisville

We had a pleasant experience purchasing a pre-owned vehicle here. Our salesperson, Michael B. was very patient, friendly, and knowledgeable. Interactions we had with managers and the finance office were also positive. Not once did we feel pressured, judged, or anything other than respected. I'm very thankful the unique vehicle we were searching for was at Audi Louisville. Of the dozen or so dealerships we visited in this car search, Audi of Louisville had by-far the nicest, cleanest, and most aesthetically pleasing dealership interior environment.

My husband and I recently purchased an Audi Q7 from Audi Louisville, and we truly could not have asked for a better experience. From start to finish, the entire process was smooth, professional, and stress-free and that is 100% thanks to our salesman, Luke. Luke was absolutely phenomenal. He genuinely supported us through the entire process and made sure we felt comfortable and informed every step of the way. His communication was outstanding - he was always very responsive, proactive, and on top of every detail. We never felt rushed, pressured, or left in the dark, which is something that really stood out to us. Beyond being incredibly knowledgable, Luke was warm, patient, and truly professional. His customer service was top-tier from the moment we hopped on a phone call to the moment I drove off the lot. We absolutely love our Audi and couldn't be happier with our experience at Audi Louisville. If you're in the market for a car and want exceptional service, ask for Luke - you won't be disappointed!

Top Notch! Frank, Brett and Max were super easy to work with…from the trade in to the purchase. Ask for Frank if you are looking to purchase a new/used car, you won’t be disappointed.

Brian Miller is an exceptional brand representative as my experience was positive, friendly, and informative. I highly recommend to anyone that is in the market for an Audi or any luxury car, go see Brian Miller at Audi Louisville. He was positive, with no pressure, empathetic to our needs and answered all our questions. I really hope that the ownership group afford him the opportunity to help coach and mentor other sales associates within their organization.

Yesterday I had the pleasure of working with Brian and Steven in finance. Let me first say, I have been to this dealership two other times in the past and did not like either experience. When I spoke with Brian on the phone and set an appointment to come in, I knew this time would be different. From the beginning of test driving my car down to signing the paperwork, Brian and Steven were nothing short of amazing. I absolutely love my brand new S5 and can’t thank them enough for their great service.