Audi Middleburg Heights
Middleburg Heights, OH
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Google Reviews
# Summary Patrons consistently praise the dealership for its professional, patient staff who prioritize customer needs without high-pressure sales tactics, with particular acclaim for personalized service and thorough explanations throughout the purchasing and financing process. The facility earns repeated commendation for its clean environment, honest business practices, and willingness to go above and beyond, from vehicle delivery to after-sales service support.
It has once again been a pleasure and a comfort to do business with Josh and his exemplary team at Audi Middleburg Heights. I enjoyed the calm and professional atmosphere and especially the attention to my needs and concerns. Josh is a proper enthusiast who knows his business. His friendly and professional expertise had me quite at ease through the entire process of putting me into a magnificent machine and I couldn't be more grateful. My entire experience with all the kind staff and folks in service was tip top, as has been my experiencein the past. I highly recommend if you're thinking about an Audi.
Loved my experience at Audi Middleburg Heights! Truly my best vehicle buying experience ever. Ervin was very kind, patient, and dedicated to helping get the vehicle I really wanted. Definitely not the typical car salesman approach. Plus, Zoe (the finance manager) was fantastic! Zero pressure to buy extra stuff but extremely knowledgeable about the best options for me. I would recommend this dealership to any of my friends or family.
I have nothing but pleasant things to say about the team and entire sales process. From being greeted as soon as we walked in the door, to the final delivery on my pre owned vehicle, the process was outstanding. John was extremely helpful on my trade in and Bill was pleasant to deal with through the sales process. The service team was patient and respectful of my requests and took time with me and the vehicle which was greatly appreciated. Whitney in finance explained everything smoothly and got us in and out in a timely manner. The team delivered me a vehicle that will last with my growing family for decades to come! The facility is clean and beautiful. They do not waste your time and are extremely honest and straight forward which is so appreciated. My vehicle was even delivered to my work by Marty who was so pleasant to deal with. The team will really go above and beyond for you and roll out the red carpet. I can not recommend them enough! Thank you John, Bill, Whitney, Marty, and the service team! You are all such an amazing group of people!
Great experience and staff. The salesman Ervin and finance officer Zoe were great to work with an extremely patient. They took the time to explain everything thoroughly. I would highly recommend the dealership and will definitely go back.
Josh was fantastic. Super easy to work with, honest, and responsive. He made buying my Audi A3 convertible stress free and actually enjoyable. Great communication, no pressure, and everything was handled quickly and professionally. Highly recommend
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