Audi North OC

Don’t walk, RUN to Audi North OC and allow the Penske team to take incredible care of you! I’d been searching for an SQ5 in Daytona Gray for about a month. My local dealership showed the black optic package wouldn’t be available for another two months, so I widened my search to a 1,000‑mile radius from Texas and that’s when I found what instantly felt like home at Audi North OC (Penske). Grab your drinks and popcorn, here enters my sales consultant, Max Gutierrez, an absolutely phenomenal human being! Max and I spent what must have been hours talking about everything: my love for VWG, pricing, interest rates, warranties, interior and exterior details, training, his personal experience test‑driving the SQ5, how he got into luxury auto sales, shipping logistics, even the Porsche Macan. After a rain shower, he sent me a video of the car, and the whole interaction felt effortless, like chatting with a longtime friend, not someone a thousand miles away trying to make a sale. Max, thank you for your transparency, your patience, and for easing every bit of my uncertainty. You made this purchase seamless (That’s a good man, Savannah ☺️)! Lance in Finance, I genuinely enjoyed our Zoom call. Your clarity and diligence were unmatched. Even the TX DMV commented on how efficiently you handled everything needed in order for me to complete title and vehicle registration. That says a lot! Bonnie, I didn’t forget you! Thank you for calling me so quickly after my DMV visit to let me know you were already processing their request for payment. Within an hour, you contacted me and had options ready so I could get my permanent tags without delay. And to Jessie at RunBuggy who kept me updated on the vehicle’s shipping, thank you as well, it arrived in prestige condition. As a Southern Belle, hospitality and customer service mean everything to me. The Penske team delivered both with excellence, making this entire experience completely stress‑free. THANK YOU a million times over!

Best car buying experience hands down!! After having bought many cars before I can definitely say this was by far the most low-stress, enjoyable experience I’ve had. Right from the start my sales rep Max made me feel comfortable, and at ease. He was very genuine and down to earth, never trying to sell me anything, just wanting to be helpful and transparent. He was very personable and answered all of my questions most knowledgeably. Additionally, the sales manager provided real time statistics of comparable vehicles for sale that reassured me the price was very competitive for a rare and sought-after model. After I decided on my purchase, the finance manager Lance took his time to help me through all the paperwork (even though it was after closing hours), breaking everything down into simple terms so that I felt confident and informed throughout the whole transaction. Could not have asked for a better car buying experience!!

Everyone that I have had contact with at this dealership has been absolutely amazing! It feels like a family environment. I would recommend this place to everyone I know. All dealerships should be like this one. Thank you all so much for taking care of everything I need. You are the best!

The staff was very friendly. Salesman James was a professional and was very pleasant to work with. I Did not feel like I was dealing with a salesman. He made me feel comfortable and was very open to my offers for the vehicle. Finance was very professional and easy and I did not feel pressured as with other dealers. Great selection of vehicles and a very easy transaction. My car was detail very nicely full tank of gas and was delivered to me in this little mini showroom as you can see in the picture.

We recently purchased our 2026 Q5 from North OC Audi, and overall our experience was very positive. I first spoke over the phone with Anthony, and although I did not have the pleasure of meeting him in person, he was helpful and professional throughout the process. Our Finance Services consultant Lance was fantastic, and Keison, our salesperson, was extremely helpful and made us feel comfortable during our purchase. Even service advisor Dan Ranciglio took the time to discuss the build codes on our vehicle and was very knowledgeable, which we greatly appreciated. My wife and I drove nearly two hours because North OC Audi had the exact Q5 model we wanted, and nearly everyone we dealt with was courteous, knowledgeable, and a pleasure to work with. Our one disappointment involved the trailer hitch. The vehicle we selected did not come equipped with the factory-installed hitch, which is a relatively modest option at around $650 when ordered with the vehicle. We were disappointed to learn that adding one afterward may cost approximately $3,000 installed. We had hoped the dealership might work with us to help reduce that installation cost, especially considering the distance we traveled and the purchase we made, we'll get it installed at a later date. No harm, my wife still loves the car. I also want to share one area where our experience fell short, was our interaction with sales manager. It may have been just some miscommunitcation. That said, the professionalism and kindness shown by the rest of the staff stood out and made the overall experience a positive one. Because of them, I would still recommend North OC Audi to others shopping for an Audi.