Audi Parker

This was my first time visiting the Audi Parker service department, and my experience was excellent. I’m visiting from California and wanted to make sure my Audi was in tip top shape for the drive back home. I had an oil change done, and I especially wanted to recognize your technician, Garrett, for his attention to detail. I’m very meticulous when it comes to my Audi, and I was very impressed by the level of care he showed throughout the service and video. I also thought the personalized business card was a great touch and very professional. I've owned 4 Audi's and experiences like this are a big part of why I continue to stay with Audi. Thank you again Garrett for the outstanding service.

Let me start by saying—we are absolutely thrilled with the 2022 Jeep Wrangler we purchased from Audi Parker. After a frustrating experience with a dealership in Salt Lake City that wasn’t upfront with us, we came across this Jeep while heading home and decided to give them a call. That’s when we were connected with Eric, a sales representative who immediately stood out for his professionalism and willingness to help. He worked with us right there over the phone, negotiating fairly and consistently checking in with his team to make sure we were getting the best possible deal. As we were nearing the end of March, Eric and the team assured us they would honor the deal. We made the trip down, and the process in person was just as smooth. Val, the sales manager, played a big role in making everything come together, and Carson—who handled the paperwork as the finance manager—made the signing process straightforward and stress-free. Carson's smile, jokes and overall comedy made signing fun. Man, that coffee spill... Unfortunately, we ran into an unexpected mechanical issue that prevented us from driving the Jeep home that day. However, this is where their customer service really stood out. The team took full responsibility, kept us informed throughout the process, and worked diligently to resolve the issue. When we returned to pick up the Jeep, everything had been taken care of, and it has been driving perfectly ever since. Their honesty, follow-through, and commitment to making things right completely turned what could have been a negative experience into a very positive one. We truly appreciate Eric, Val, Carson, and the entire team at Audi Parker for going above and beyond. We would absolutely recommend them to anyone looking for a trustworthy and customer-focused dealership.

I recently bought a car here, and the great experience was something that should be replicated across the industry. The staff was attentive and accommodating, the leadership was extremely involved and just wanted to solve problems. I have purchased several cars over the years at different luxury dealers, and this was the best experience I’ve had. The general manager is actively involved in ensuring customers are treated like VIPs. As I carefully observed the staff at Audi of Parker I could see that the customers come first! This earns brand loyalty from me, and builds confidence and trust in the dealerships ability to take care of their customers.

Great experience at Audi in Parker! James in the service department was fantastic and got my Q5 in quickly for routine service. AJ was also incredibly helpful and assisted me with my tire pressure right before closing time today, which I really appreciated. The lobby is beautiful and makes for a very comfortable waiting area. Excellent customer service all around!

What an amazing car buying experience thanks to John Axton along with Luke (Sales Manger) and Eric (Finance). From the beginning, John was very low-pressure and ensured I had his personal cell phone. He answered all of my questions and had additional info when I was able to make it in yesterday. I had a terrible experience buying my previous vehicle in Jan of 2023, so it was nice having a completely opposite experience. John's communication was great and the entire buying process from test drive to driving off with my new Audi was maybe 2.5 hours!