Franchise Dealer

Audi Valencia

Santa Clarita, CA

4.1(640 Google reviews)

Brands

Audi

Contact

23923 Creekside Rd, Santa Clarita, CA 91355
(661) 214-4144audivalencia.com/

Google Reviews

# Summary The dealership consistently receives praise for exceptional sales staff who prioritize customer needs, work flexibly with budgets, and provide attentive service throughout the purchasing process. Reviewers highlight the willingness of sales professionals to go above and beyond—such as offering vehicle delivery, arranging loaner cars, and providing post-sale support—making what can be a stressful experience feel smooth and enjoyable.

Irania Martinez5 months ago

Adam made my car shopping experience great! I initially shopped around at a few other places… almost bought a used car from a different dealer but did not feel good about the process because they wouldn’t agree to clean up some of the minor scratches the car had (among other things). I was then debating between a brand new car and a used one. Shopped around a bit more and made my last stop at Audi Valencia. What sold me was the fact that Adam worked with my budget (ran the numbers a few times to make a competitive offer compared to the new car I was debating on getting at a different dealer), offered to clean up some of the scratches this car had (it was used), and updated me throughout the process (I had to leave my car there for some days to get the scratches removed). Adam delivered a nice Audi loaner so that I wouldn’t be left carless while my car was getting serviced. He also dropped off my car when it was ready and took the Audi back so I didn’t have to go back to Valencia which was far for me. The only critique I would give is that the car detail (on the inside) wasn’t the best... however, nothing to do with my sales rep. Adam even went in and tried to remove some pencil stains that the detailers didn’t get. I included some photos of the scratches the car initially had, and the final result which looks great. The sales person you end up with makes or breaks your experience… and Adam did a great job. Thank you so much, Adam :)

Jolene Bajnath3 months ago

I had an amazing sales experience at Audi Valencia thanks to Nicole! From the moment I arrived, she was welcoming, knowledgeable, and incredibly patient throughout the entire process. She took the time to answer all of my questions, made sure I felt comfortable with every step, and never made me feel pressured. Her professionalism and genuine care made what can sometimes be a stressful experience feel exciting and smooth. I truly appreciated how attentive she was and how committed she was to making sure I left happy with my decision. If you’re looking for outstanding customer service, I highly recommend asking for Nicole!

Dennis C.6 months ago

I recently purchased an Audi A8L from Audi of Valencia, and the entire experience was superb thanks to our sales professional, Nicole. Even though the purchase was done online, Nicole made it feel as personal and attentive as being in the showroom. She provided detailed photos, timely follow-up calls, and answered every question—plus offered valuable insights I wouldn’t have known to ask about. The purchase process was smooth, comfortable, and completely hassle-free. Nicole even added a beautiful red bow and personally delivered the vehicle to my home. Upon arrival, she took the time to help us set up user profiles, walked us through features, and familiarized us with the owner’s manual. Her support continued after the sale as well. Nicole checked in to ensure we were fully satisfied, and during our first post-sale visit to the Valencia showroom, she surprised us with Audi swag. It truly doesn’t get any better than this. Thank you, Nicole, and thank you to Audi of Valencia for an exceptional buying experience!

Jenni Cohen5 months ago

Adam was amazing and it was ALL because of him that we were able to get our beautiful RSQ8. He made the entire experience worthwhile and was beyond friendly and professional. He’s got what it takes to go far in life. Thank you, Adam & Audi Valencia.

Raul Perez2 months ago

They made my first car purchase very easy! Mike the sales person and the manger made my purchase a pleasant experience. Would highly recommend!!!

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