Auto Giants Mitsubishi

Thank you for your help Charles H and Joel. Charles H, had to deal with me almost 3 weeks and I finally got my temporary car until my son turns 16. He even stepped up his game to really help me out, but I'm not going to say it because I don't want customers going there and take advantage of him. He got me me 2024 Mitsubishi Mirage G4 Black Edition with 15 miles only. I'll be back after next year to get another car for me. I really appreciate for your help. Thanks again Charles

I couldn’t be happier with my car purchase! From start to finish, the experience was smooth and stress-free. Bobby, the dealership manager, was absolutely the best—knowledgeable, professional, and genuinely helpful. Jacob , my salesman, was great as well and made sure I found exactly what I was looking for. BG and Michelle in finance had me in and out less than 20 mins both were professional and went over every detail in my buyers order. I love my new car and highly recommend this dealership to anyone looking for a great buying experience!

I had an excellent experience at Auto Giants Mitsubishi, and I can’t recommend them enough. Matt and Joel were absolutely amazing from start to finish. From the moment I walked in, they were professional, patient, and genuinely focused on helping me get exactly what I was looking for & not just pushing a sale. They listened to my needs, respected my budget, and were transparent about every step of the process. What really stood out to me was how smooth and stress free everything was. No pressure, no confusing back-and-forth, and no last minute surprises. They worked with me to make sure the numbers made sense and made the entire experience feel easy and supportive, which is rare when buying a car. If you’re looking for a dealership that treats you like a person and not just a transaction, ask for Matt and Joel. I’m genuinely grateful for their help and couldn’t be happier with my experience.

My experience with this location was amazing! I went last night in sear cu of a vehicle for my family knowing I was walking into a long process due to low credit ect. Well needless to say after a few hours of the team trying they finally got a deal done for us! The general manager Bobby, sales rep Sean and Finance person Joel hands down did amazing and did not stop until I got approved! I highly recommend this location. They really do get the job done! Thank you guys for having my back in this stressful situation!!!!! We love our new ride!!!! PS my daughter is still trying to get the car pink LOL

Worst car-buying experience I’ve ever had. From start to finish, this dealership was disorganized, unprofessional, and misleading. We purchased a vehicle and put a lot of money down, only to later be told the financing deal had “fallen through.” What’s suspicious is that this happened two days after we brought the vehicle back to address a check engine light issue. When we returned the vehicle, the manager assured us that we would be provided with a rental while everything was being sorted out. However, two days later, instead of receiving the rental we were promised, we were informed that the deal had conveniently fallen through. The staff also seemed uninformed about the vehicles they were handling. Joel, a manager couldn’t even start a vehicle and didn’t appear to realize it required a different key. The lack of knowledge and professionalism was concerning throughout the entire process. We were never offered a proper test drive or even a walk around the lot to look at different options. Instead, we were placed in a brown SUV that didn’t fit our needs or preferences whatsoever. There was no effort made to help us find a vehicle that actually worked for our situation. Communication was poor, and we felt disrespected as customers. We were told our vehicle wouldn’t be moved because our belongings were still inside, yet somehow it ended up on the other side of the lot after being told “the car doesn’t move”. We also observed staff behaving unprofessionally and discussing customers in ways that made us uncomfortable. To make matters worse, we were asked to put money down on a vehicle before critical financing issues had apparently been resolved. Numbers were being changed and adjusted throughout the process, only for the entire deal to collapse after we raised concerns about the vehicle’s condition. Overall, this was one of the most frustrating experiences I’ve ever had with a dealership. We were left without the vehicle, without the rental we were promised, and feeling completely misled. I would strongly recommend that potential customers proceed with caution.