Auto Mall of Springfield

Just drove 7 hours from ohio to check out 2015 red chevy 3500 lml duramax with supposedly no issues. Couldnt get any responses from the guys as is on questions i had on it. Get there and right away see its running and at full temperature. Well it has enough blowby to blow the cap off the oil tube so its completely ruined. Awsome

Would not recommend this place for car sales. If I could give less than 1 star I would. We called to confirm this place could accept our card for full payment bc we had planned to purchase the full amount today. They confirm they could do that so we drove 45 minutes to go check it out with full intentions on buying. It’s listed for $1995. Almost 200k miles, needs struts, tires, tire sensor and the rear AC Did not work but we were still willing to purchase. They asked again when we got there cash, card or check and we said card. They said thats fine. We drove it, came back and now the price out the door is 2800.. we walked and they followed us out to our car quite literally arguing why we should buy it for 2800 even though we said we would only be willing to do $2500 out the door due to the work it needs and high mileage. They eventually agreed. We walked in and then they said they can’t do the card payment.. they said they wanted cash. We walked out again because we did not bring that much cash with us and that again was not what we agreed. I went and got some money to be able to come back and do the deal we agreed on and when we came back this time the owner helped us. He said now he will not do $2500 out the door he will only do $2800 and cash in hand and we said that was not the agreed upon price or our deal and you guys said card payments were accepted when we called to confirm and when we got here. He said “well you don’t have to buy this car” and I said “you’re right I don’t. What the hell kind of place is this” and that apparently hurt the 5’2 little man’s feelings bc he said he won’t sell it to us anymore 🤷🏼‍♀️ 0/10 would not recommend Springfield auto mall. Not only do they not sell the cars for the price listed but they will go back on your deal in the middle of it. This was not a terrific car. It’s literally listed for less than $2000… paying outright for cars like that is very normal at dealers. This place is super sketchy and would not recommend doing business with them. We sat there for 3 hours trying to get this super simple deal done for what should have been pretty straight forward. The salesmen said he would just call his mom to come buy it or one of the other 600+ customers who visit his store daily. Extremely unprofessional. We made the mistake of not checking the reviews online. Apparently this is pretty common at this location but I’d like to get the word out there….

Excellent dealership experience! Staff is super friendly and professional. They take the time to walk you through the process. Nate was a great salesman. Made the process very simple. Would highly recommend and I would definitely shop with them again!

Bout to be headed home with me and my newly engaged fiance, with our very first dealership car!!! So excited!! They were absolutely amazing! Very helpful and respectful, will be returning 100% and was out of here within 3 hours

Keith was extremely helpful from start to finish. He made sure I got into something that I was satisfied with. Very respectful person. 10/10 Keith I would recommend