AutoBanc

I can not thank the staff enough for their professional yet very friendly and courteous service. Ultimately many thanks go to Zen Khan who made this first adventure of dealing online to purchase my car the most pleasant. Zen made me feel comfortable with their team and my selection. The car arrived spotless inside and out with a phone call follow up not only the day it arrived but a week later to be sure I was still satisfied. The delivery person was the most polite gentleman I have seen in a lot of years. I am so sorry but I did not catch his name. To see a company run like a totally linked chain was simply awesome. They all made me feel like I was family. Overall experience was 100% as I look forward to referring more their way and will definitely return to Zen as he will go that extra mile to please his customers. All the best Zen in the many years you have.

I recently bought my 2013 E350 Coupe from Autoobanc, and I couldn’t be happier with the experience. If you go there, definitely ask for Julian he’s a true professional. No hidden fees, no games, just straight honesty, which is rare in this business. He even went above and beyond by putting on four brand new tires and brakes before I picked up the car. Compared to other dealerships and their endless “extra” fees, Julian stands out as a genuinely trustworthy guy. We absolutely love our car and highly recommend him if you’re looking for a smooth, honest buying experience.

I had a deal worked out with Autobanc to purchase a vehicle. We discussed price and came to an agreement. I was then advised if I were to finance with them, that maybe the price could go lower. I agreed to purchase the vehicle and come back, and even sat there filling out a loan application with my own bank. I intended the entire time to pay cash for the majority of the purchase price. At no point did I agree to their financing, however if so, I was forced to purchase a warranty because the loan was too small and would not process without it, or so I was told. I decided I was simply going to pay cash for the vehicle and this apparently was an issue. While en route to purchase the vehicle I was advised by the salesman that he could not do the deal unless I used their financing.. apparently this came directly from the owner. Apparently their scam is the extras they sell you through financing options and warranty.. bad business!

I’m extremely disappointed with my experience at this dealership. From the very beginning, I’ve had nonstop issues with the car. First it was the brakes, and then not long after, my car broke down on the highway, which was terrifying. I was told I needed a whole new engine — and the car STILL had a temporary tag on it. That’s beyond ridiculous. When I called the dealership about everything going on, they told me Julian no longer works there, which honestly made things worse because Julian was the only person I trusted throughout the entire process. He was helpful, patient, and truly cared — to this day, he’s the only one I would ever recommend. Unfortunately, I can’t say the same for the dealership itself. They were also not accommodating at all with providing a loaner car, and I’m still expected to make payments on a car I can’t even drive. Absolutely absurd. Besides Julian, this place has been nothing but stress, disappointment, and unnecessary expense. I do not recommend this dealership.

I unfortunately have to change my original 5 star review from August 2025 to 1 star. Not only have I been paying a good amount for ProGuard Level 2, I was also told repeatedly that the engine light was nothing of concern (defect from capless gas tank). Low and behold, the engine is leaking and burning oil and is now in a shop for a $2000 repair. The owner of Autobanc46 is doing nothing to rectify the situation except state that ProGuard "did me a favor" by covering the gaskets. Very unprofessional and rude. When I looked at my coverage further, I saw that gaskets were covered in MULTIPLE areas of the agreement. DO NOT BUY A CAR HERE! They do. not stand behind the quality of their car. GO SOMEWHERE ELSE!