Used Car Dealer

Automac

Jacksonville, FL

3.0(133 Google reviews)

Contact

Automac 552, Cassat Ave, Jacksonville, FL 32254
(904) 253-3647automac.us/

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Google Reviews

# Summary Opinions about this dealership are sharply divided, with one satisfied long-term customer praising the owner's helpfulness, while multiple buyers report being sold defective vehicles with serious mechanical issues and receiving dismissive treatment when seeking refunds or repairs. The negative reviews consistently describe unprofessional conduct, unrepaired vehicles held together with temporary fixes, and a pattern of refusing warranty claims and customer support.

Carol Bartona year ago

The owner was very nice and helped us tremendously with getting our truck. We still have it after 4 and a half years. Thanks guy's

Dustin Carmichaela year ago

Very rude and disrespectful. They definitely don't know how to treat a customer with respect. But that explains why they have so much junk on their lot. You would probably have better luck at purchasing a rental car that has been well used over the last 5 years.

shyleeah Wright3 years ago

I purchased a car from them and I got scammed. They sold me a car without inspecting it first. The car has ropes and zip ties holding the bottom of the vehicle up. When I asked them for a refund they refused. They did offer me another car but all of the cars on the lot has the ropes and zip ties underneath them. Therefore I do not recommend anybody going to this dealership. They are very unprofessional. ESPECIALLY IF YOU'RE A WOMAN…. Please be safe with these type of dealerships. I WILL RECEIVE MY MONEY BACK.

Patrick McGouey3 years ago

Jeff Blackburn is a scam artist! Just remember Jeff God is karma, you’ll get what is coming to you! So I bought an F150 from this guy cash money, he claimed that it was in great condition and ran well. So I took his word on it and bought it sight unseen, that’s my fault for taking his word on it! Around $3,000 in repairs and it finally runs but still needs so much more. He also did some real shady stuff to my brother with a Jeep Cherokee and he got that junk back. Be careful with this dealer because you’re gonna get ripped off! Buyer beware here!

Tyler Johnson4 years ago

They only get one star from me because there isn't an option for no stars. Every sales man at this place is crook I bought a truck from them for 30 grand 2 weeks later the ac went out so I called them and they just want to blame it on each other no one is remotely interested in getting it fixed infact they all told me I had to wait until my warranty goes in affect... you know the one that is supposed to begin the day you purchase the vehicle. Long story short if you value your sanity don't deal with these sorry sobs

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