AutoNation Buick GMC West

This dealership made my purchases easy especially RICARDO SÁNCHEZ he helped me a lot since the first time I went into this dealership he was making sure we were ok asking if we needed anything he went out and about to provide the best costumer service he helped me get my truck when I went to trade in my car about two years ago and than later on he helped me get another car and he was always super helpful and took his time to answer all the questions I had about the truck/car he also helped my sister get her first car with no credit he made sure to provide her the best costumer service for her first time buying a car even after a couple weeks he would still check in with us asking how we were liking our cars asking if we had any questions he actually cared about the service he was providing to his customers whoever had the chance to work with him you know how good he was…thank you for everything you did for us RICARDO 🕊️it was a pleasure doing business with you my boy

After leaving Alpine GMC & having no luck with a 2023 GMC Terrain because of my trade-in, I decided to send an email to Autonation Buick GMC, I received a very fast response from Yami Urias, I went in & she had 2 vehicles I was interested in parked right out front for me to test drive, I decided on a 2024 GMC terrain, Arie Friel in financing reached out to several lenders & came back with an approval & the team also got me 4 times what other dealerships offered for my trade. When I signed paperwork though, the interest rate was quite a bit lower than what Arie & I discussed, he actually dug a little deeper & went with Autonation Financing which allowed me to get the extended warranty, GAP & Appearance Protection & be within the budget we discussed. Yami has called me several times to make sure I was happy with my purchase, Julio Saenz the Sales Mgr has also called me to check in with me. I am Very Happy I went here & purchased my vehicle. Great Team to deal with.

Update 6/10/2026 My car has made it to Arizona and I am charging my review from 2 stars to 4 stars. Thank you Joseph Loboguerrero for getting everything sorted. For now, I'm giving AutoNation Buick GMC two stars. The main reason is that my Maserati still has not been transported to Arizona from Denver. I signed all of the purchase paperwork last Wednesday, and as of today, a driver has not even been assigned to deliver my SUV. The lack of communication and delay in the transportation process has been frustrating and has taken away from what should have been an exciting buying experience. That being said, I do want to give credit where it's due. My finance representative, Matthew, was outstanding throughout the entire transaction. He stayed in constant communication, answered all of my questions promptly, and made sure all of the paperwork was delivered and processed quickly for me to sign. His professionalism and customer service were excellent and made the purchasing process smooth on his end. I'm hopeful that once the transportation issues are resolved and my vehicle arrives, I'll be able to update this review with a higher rating. However, at this point, the delay in delivery and lack of progress have left me disappointed.

I purchased a used 2015 GMC Sierra 1500 from AutoNation Buick GMC West in Golden, Colorado in December 2025 and it has been nothing but problems ever since. Albert Rico personally assured me the truck had been “thoroughly inspected” and was safe and reliable, even after I explained that I have kids and needed something I could depend on. Instead, within weeks I was dealing with a dead battery, a bad thermostat, leaking engine oil cooler lines, and an exhaust system that is so rusted and rotted it would not pass Colorado emissions, requiring major repair before the truck is even truly roadworthy and countless more maintenance issues that I should have been made aware of prior to purchasing. On top of the safety concerns like carbon monoxide poisoning due to a jerry rigged exhaust system, these issues have created a financial burden I specifically said I could not afford so soon after purchase, and now I’m stuck with no reliable vehicle for my family while still making monthly payments on a truck I may not be able to afford to fix anytime in the near future if ever. I feel completely misled by the promises made during the sale, and I would strongly warn other families to think twice before trusting this dealership’s “inspections” or verbal assurances.

I had an excellent experience working with Yamile. Several months ago, I stopped by to test drive a vehicle while I was still in the early stages of deciding what I wanted. She spent plenty of time answering my questions, was very knowledgeable about the vehicles, and made the entire experience comfortable and enjoyable. What really stood out was that she was never pushy. Even though I made it clear that I wasn't ready to buy at the time—and might not purchase at all—she still treated me with the same level of attention and professionalism. After our visit, she didn't bombard me with calls or pressure me to make a decision. I appreciated her personable approach so much that I saved her business card. When I was finally ready to purchase months later, she was the first person I called. The buying process was just as pleasant as the initial test drive experience. If you're looking for a salesperson who is knowledgeable, patient, professional, and genuinely enjoyable to work with, I highly recommend Yamile.