AutoNation Chevrolet North

Matthew D. was amazing and got me in the vehicle wanted without any problems. Him and his management team was amazing! I had to take my newly purchased vehicle in to get something fixed and Ben in service department was amazing! 5 Stars all the way around.

The Good: I bought a vehicle online, and traveled here from ver far away to get it. The negotiation process was simple. I asked for and received pictures beyond what was on the website. Everyone I spoke with (I won’t name names, you’ll see why in a minute) was great. Super friendly. I think had I bought newer, my experience would have been better. The Bad: When I showed up, I had questions about something it clearly showed on the Carfax they had done. It said they replaced the spare tire carrier, but there it still laid in the back of the vehicle. The salesperson said she was pretty sure they had replaced it, but it also suddenly had a check engine light on that was not there in the photos they had sent. She took it into service to verify both things. Claimed they were fixed. I got down the road and realized I had forgotten to check the spare situation. It’s still laying in the back of the vehicle, but again, I was assured it was fixed, so I thought I’d just take care of it when I get home. I went to put it back on this morning, and sure enough… they did not actually replace it as I was told. It’s just a broken chain. I will take some of the blame for that, as I trusted, but did not verify. But how the heck you gonna report to Carfax that you did something that was not actually taken care of?!?! The car I bought is old, and I knew it would need some work, but I did not expect to have to do things the dealership already claimed to have done. Edit: to add pictures of the carrier lift. There is also a picture of my jack, which appears to be broken. Thank god I didn’t have a blow out on the highway driving the 800 miles back home.

I absolutely love my new truck from AutoNation! It runs amazing and looks good too. They made the buying process super easy and fast. Sebastian was very kind and got me in the vehicle I wanted.

We lucked out purchasing a new (to us) SUV from Craig at this dealership. He was very friendly, followed up throughout the process, made sure we were happy with the vehicle and even made sure it was spotless before we drove off the lot. Buying a vehicle can be so stressful - but the process and the people here really went above and beyond!

I would like to shout out to the sales person Cameron, who kept me informed every step of the way throughout the whole one week journey of me, deciding whether I wanted the vehicle or not. I would also like to thank the sales manager Christian and the finance manager Braeden for making this a pleasant experience, I’ve purchased three cars from Autonation and will continue to give them my business/