AutoNation Chrysler Dodge Jeep RAM Katy
Katy, TX
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# Summary The dealership receives praise for its knowledgeable and attentive sales and finance staff who provide personalized service and flexible rental accommodations, though some customers noted minor delivery inconsistencies such as vehicles not arriving with full tanks of gas or adequate fluid levels. Overall, patrons highlight smooth purchasing and service experiences with a team-oriented approach that prioritizes customer satisfaction.
Thank you Arden for helping with the purchase of my new 2026 Ram Laramie 2500. I will stop in to see you for that gas and wash you promised on my way the Schlitterbahn in New Braunfels. My only issue was the battery dying on me the 3rd in a brand new truck. It was replaced by AutoNation Spring which is closer to my house. The process was smooth for me.
Everything was great with my experience with this buying experience except that the truck didn't come with a full tank of gas and the DEF was below half full. They would have gotten five stars from me if that would have happened. This is the first time I've ever bought a brand new vehicle and it didn't come with a full tank of gas.
Took my truck in for service. Getting a rental was easy and straight forward. When it came time to pick up my truck, the rental return was easy. I had to use the rental a few extra days but AutoNation picked up the additional days at no cost to me other than the insurance cost I decided to pay for. Very easy to work with. Thanks!
I knew I would be needing a heavy duty truck for my next phase of my life. A 2500 HD. I found it here at AutoNation Chrysler Dodge Jeep RAM. Maybe the last truck I’ll ever need. My sales helper Arden gave me room and answered all questions. My finance man worked very hard at getting me the best financing possible. Thanks to all and to Dodgers for building an amazing truck. No wonder it’s so popular!
Here all I can tell is the dream team of sales on this location With managers like Diego that’s is all about customer service Héctor on the used Side Gerardo on Finance Adam and Carlo on sales man I was chasing the fist car for my son Diego and Hector secure the unit for me the even transfer it from another location all this same day Carlo and Adam gave us the best experience on sales Side And Gerardo he’s a super honest straight forward person all creating the best of the experience for my sons first ride I will always remember this day Thanks guys because certainly was a great experience Thanks Auto Nation team My son is totally in love with car by the way
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