AutoNation Ford Arapahoe

On 6/18/26 I had my 2024 Bronco sport serviced at AutoNation, Quick Lane service department. Upon entry two service advisors immediately greeted me Malori and Mel. Both advisors were extremely professional and friendly. Mel ended up writing my repair order for service which was my $15,000 MI interval of service. Mel was simply awesome with reviewing the maintenance services to be performed, and any additional services that I may have needed. During the service process I was updated on my vehicle by Mel and once my vehicle was completed text a message for check out. Upon checkout I witnessed a true team approach in reviewing the services rendered by Mel. Malori also ensured I had a great experience. In fact,during my visit two managers personally greeted me Brian,the sales manager, and Bijon, the service manager. The entire visit felt like family. Once I was finally checked out Mel ensured I knew when my next scheduled visit will be. Malori reviewed the upcoming guest experience survey that I may receive. I left the dealership feeling V.I.P. status. When you're looking for a great service experience for your vehicle,see Mel or Malori. They will take good care of you. Kudos to Mel, for taking the lead on this guest experience.

I called to look at a car and was blessed to deal with Vanessa! What a great employee, o hadn't bought from a dealer in 16 years, Vanessa was promoted, and made tge process so smooth! She had it detailed (again) and filled my gas tank! The manager was amazing too! Go see my girl Vanessa, you wont be disappointed. Thank you Vanessa and everyone at autonation.

Rick was my sales person to buy my daughter‘s bronco, and he made it so fun and easy! He is unusual and that he is patient and kind, and really willing to work with the client. I didn’t have a lot of time when I came to finish the deal, and he got so much of the paperwork done in advance that it made it really fast and easy! He did such a great job that I referred a friend to him and he also bought a bronco! All I can say is, go to Ford AutoNation on Arapahoe Road in Denver and ask for Rick! Update: my daughter paid to have her Windows tinted and leather added to all of her seats! The dealership gave her a loaner and got it done in one day! She also added white covers for the clips on the hood. Oh my goodness, she’s so happy!

Bought my first car back in 1971. Since then I've bought many - and learned to hate the process and most of the salespeople and finance managers I had to deal with. The experience my wife and I had at AutoNation Ford Arapahoe was very different. We asked for an experienced salesperson and got Lorenzo. We had done our homework and explained what we wanted. Lorenzo found exactly what we wanted at a sister AutoNation dealer a few miles away. The price negotiation was very painless - we asked for their lowest price and let them know we intended to shop it around to see if we could do better elsewhere. (We view autos as a commodity.) AutoNation gave us a price we other dealers would not match, let alone beat. We now have a brand-new Ford Explorer Tremor with all the bells and whistles. This is our third Explorer and the best yet by far. Our thanks to AutoNation for helping make it happen. Lorenzo was great, as was the other staff. Yes, the finance guy tried to sell us additional packages, but accepted our 'No, thank you' with grace. Definitely the best experience we've had at a dealership.

It started with me emailing them early Saturday morning and ended with me buying a new 2025 Ford Bronco Sport Big Bend later that day. I worked primarily with Lon Arnold. He is fantastic! He answered my initial emails extremely quickly and I came in for a test drive later in the day. Ultimately, I walked out feeling like I was taken care of, got a decent deal, and didn't have that buyer's remorse feeling you often get when you spend a ton of money. There wasn't the "hard sell" feeling you often get when buying a car. I'd categorize it as "low-medium" sell. Yes, they want you to buy a car, but I didn't feel super pressured like I did at other dealerships (including another one I went to just the day before). Lon took all of my needs and requests into consideration and got me exactly what I was looking for. The car itself is AMAZING. I went from a 2010 Jeep Patriot to this Bronco so it's like going from a bicycle to a Harley. After the sale, Lon got my phone connected to the car and everything set up, plus he offered to walk me through how to work all the electronics. Of course it snowed the next day! I highly recommend Ford AutoNation on Arapahoe Road.