AutoNation Ford Fort Worth

Me and my wife had a wonderful experience, from start to finish, with salesperson Jeff Miller! We had originally came in to test drive a Mach-E as we had been wanting to get into an EV for quite some time and Jeff’s product acumen and friendliness amazed us so much, we knew a deal was going to happen. Jeff kept in touch throughout the whole process and after having bought many vehicles in the past, I’d say this was the best experience I’ve had at a dealership. For anyone reading this review, please see Jeff Miller for your next car here!

Zach, my salesperson at AutoNation Ford Fort Worth, went above and beyond from start to finish. He was friendly, easy to talk to, and really listened to what I wanted. He made sure I was comfortable the whole time and never once made me feel pressured. He truly made the process simple and stress-free. Chad in finance was just as great. Super cool guy and very helpful. He explained everything clearly and made the paperwork quick and easy. Overall, a really smooth and positive experience. I definitely recommend them!

Chandler was a great Service Advisor!! Mike Parker has the service department running great! 5/5 10/10 stars would recommend any day of the week. Also see the great people in the sales department that helped me get this great F150! Couldn’t be happier!!!

I drove to this location at the end of September to check the F-150’s. After stopping at two other Ford locations with no luck negotiating numbers, and no one helping me after walking the lot for over ten minutes, I decided to check AutoNation Ford. Upon arrival Cody came out and greeted me with such a friendly and humble attitude, that I knew in that moment I wanted to give him my car buying business. He is new to the car sales business and it was quite good having that, I’m new here, but willing to find out anything you need attitude. You did great Cody!!! Managers on the other hand, I wasn’t too happy with their pushy or the way they force protections packages and service contracts even when I said no. We hit a bump on the road with I told them my truck’s paint needed to be fix from railroad dust while on transport or sitting too long at the port or dealership. All of a sudden, no one knew what to do, but they were quickly to force all kind of packages and contracts I did not asked for. After almost a month form the purchased, the truck’s paint is fixed. Should I give them a lower star rating, absolutely!! But, Cody was the star here and it was a pleasure to have him as my sales guy! Oh, and yes, I am loving the truck!!! By the way, you need a new detail department or train the employees better!!

I came in for a routine oil change and tire rotation, and as always, the experience was great. I really appreciate how easy it is to call in and schedule an appointment, and how the staff knows me personally because we’ve built a solid relationship over time. This is the only location where I service my vehicle, and that’s because of the trust I have in the entire service department. What I enjoyed most about this visit was the inspection video they sent. It was extremely helpful and made it easy to understand what was going on with my vehicle. The technician was very detailed in explaining the current condition and any recommended or additional repairs. Because of that, I was able to quickly address a tire that needed to be replaced, and the whole process was smooth, clear, and hassle-free.