AutoNation Ford Miami
Miami Gardens, FL
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# Summary Customers consistently praise the dealership for its professional staff members who provide patient, transparent service and go above and beyond to find the right vehicle, often addressing past frustrations from other dealers. The purchasing and financing process is described as smooth and efficient, with particular appreciation for individual salespeople who take time to understand customer needs and handle paperwork with careful attention to detail.
After searching for a vehicle for almost two years and visiting multiple dealerships, I can confidently say that my experience with AutoNation ford Miami was the one that finally kind of restored my trust in the car buying process. Luis went above and beyond to make sure everything was handled properly. He found me the exact vehicle I wanted even though it wasn’t available at their location and secured an even better one from another dealership. He ensured the vehicle was delivered in a timely manner and stayed involved throughout the entire process. I was a tough cookie to deal with after dealing with some non transparent dealerships, including AutoNation Ford Bradenton. I had my guard up and gave no room for mistakes, lack of transparency, or additional add ons. I truly appreciated how Luis understood that and didn’t waste my time. He also acted as a third eye, carefully reviewing the documents and making sure everything was complete and accurate. That level of attention to detail gave me peace of mind. If you’re looking for a dealership that values professionalism, and that calm you down when you’re on 10. I highly recommend the AutoNation Miami team, especially Luis. Please avoid the Bradenton location. Thank you, to this team for finally making this happen.
It was a pretty smooth transition. Drove the vehicle on a Sunday while looking for a truck and found what I was looking for. Called the next day to confirm the purchase once the price was right and truck was ready once I arrived. Paperwork took a bit to make sure bank and signatures were completed and approved and I was out the door a few hours later. 👍🏼
Here’s a warm and professional review you can post: ⭐⭐⭐⭐⭐ Excellent Car Buying Experience I had a great experience purchasing my vehicle thanks to Xavier and Hector. Xavier was knowledgeable, patient, and took the time to answer all of my questions without any pressure. He made the entire process smooth and enjoyable. Hector in finance was equally outstanding. He explained everything clearly, made the paperwork process easy to understand, and worked efficiently to get everything completed quickly. Both Xavier and Hector provided exceptional customer service and made me feel valued throughout the entire experience. I highly recommend working with them if you’re looking for a stress-free and professional car-buying experience. Thank you both for making this such a positive experience!
I had the best graduation presents from all my family but to top all the gifts off my dad worked with Julian Herrera to surprise me with my new car!! They worked together to surprise me and I had no idea the car was already purchased until we found Julian standing outside next to my new Mustang with a big red bow on it!! He worked with us promptly and I was surprised to learn how young he was given his knowledge and car expertise! Thank you Julian for my family’s special moment and know we will definitely be coming back to work with you again as well as recommend your services!
After months of searching and visiting multiple dealerships, I had the pleasure of meeting Jean. From the very beginning, he took the time to truly listen to my needs, offering thoughtful guidance and professional insight throughout the entire process. His patience, dedication, and expertise made what could have been a stressful experience both smooth and enjoyable. Thanks to Jean’s support, I was able to purchase my dream truck, and I am incredibly grateful for the care and attention he provided every step of the way.
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