AutoNation Honda 385

We had a very good experience purchasing a 2026 Honda CR-V Hybrid. We knew the vehicle and color we wanted from our research. Our salesperson, Josh, worked with us by email so we knew what to expect when we went to the dealership. We then had an appointment with Josh. We agreed on a trade in price and feel like we were treated fairly.

Sonia was fantastic! She made the entire service experience smooth and stress-free. She was professional, friendly, and kept me informed throughout the process. Most importantly, she helped get everything taken care of quickly and efficiently, getting me in and out without any hassle. Excellent customer service from start to finish. Thank you, Sonia, for making my Honda service visit such a positive experience!

Jamil made my buying process easy. The finance manager gave me all my options. The SUV I wanted was at another location guess what they went and got it!! Will recommend!!!

All of my interactions with this dealership have been positive. I was able to get a new Honda Ridgeline exactly as I wanted at what I thought was a the fair price. On an earlier visit to the dealership, to just look, I saw a Ridgeline that was just what I wanted. During that visit I met for the first time their Sales Consultant, Venita Wright. When I went back to do the deal a week later with her that vehicle had just been sold. Fortunately, because she knew that I was really serious, Venita Wright had already checked and was were able to locate another truck exactly as the first one at another dealership. What really left a positive experience is that they were able to get that new truck and offered to delivered it to my home the next day. Nothing but positive vibes from AutoNation Honda 385.

6/9 update: although I stand by my original post I can say that the service mgr. reached out to me the same day I had the issue and offered an apology and to perform the services I had scheduled for free. I appreciated the gesture and had the services completed today. It was a rather chilly reception from the service staff today but that was to be expected. Will I use their services again, 50/50 chance. I have 5,000 miles to decide. Will I purchase another vehicle from this dealership in the future, maybe, but service after the sale is very important. Time will tell. Scheduled an appointment for an oil change and tire rotation a week in advance for 8:00 am. Pulled into the service bay at 7:45. At 9:50 I asked about my vehicle since I had another appointment scheduled that same day. The service advisor said they are working on your vehicle. Asked him to check how long it would be until it was finished. He returned and said they have it back there. Told him I needed to know if they were working on it, if not I needed my keys. He returned, handed me my keys and said come back and we will take care of you next time. No explanation, no apology, no here’s a 1% discount on your next service. He turned and walked away. DO BETTER! Especially considering my last 3 vehicles were purchased from your dealership. Good grief!