AutoNation Honda Columbus

To the Management Team at AutoNation Columbus, I am writing to share my recent experience purchasing a vehicle through your dealership. After shopping online and encountering several dealers who were unhelpful, working with Reggie Stutson was a breath of fresh air. He truly listened to what I was looking for and put the deal together without any hassle. I am incredibly pleased with his service. I also want to recognize Tye Weldon. He went out of his way to suggest a financing alternative that allowed me to take advantage of an AHFC rebate, saving me money I wasn't even expecting to save. Finally, I would like to thank Michael Francis in the finance department. He was very professional and ensured the process was quick and efficient. Although it was a six-hour drive from my home to your dealership, the exceptional service I received from Reggie, Tye, and Michael made it well worth the trip. I would certainly make the drive again to buy from this team. Best regards, Lee Barroll

Great experience at AutoNation Honda Columbus. I had a transmission replacement and oil filter service done, and everything went smoothly. Andrew was my service advisor and kept me updated throughout the entire process. Professional, clear communication, and great customer service. My car is running perfectly again. Highly recommend.

Bought a 2015 Nissan Altima here, 2 days later the transmission went out, had to have it towed back to the dealership and serviced, great staff though. I will be keeping the car after they get it fixed, but overall not a great experience here, and safe to say I know a lot more about CVT transmission now because of this.

The transmission in my 2019 Honda HRV went out randomly, and I took it to the service department. I had no idea what was happening and after diagnosing they told me about the transmission. My service person was Charles and he was excellent to work with from the start. The issue with my transmission was a known issue, and Honda had extended the warranty on it - although my car was initially declined the replacement. They resubmitted and ran the approval up the ladder and go it approved, and they were able to replace the transmission for zero cost to me. I am so thankful for that. Charles kept me updated every step of the process and turned what could have been a truly awful experience into a very positive one.

I had an exceptional experience purchasing my Honda CR-V at AutoNation Honda Columbus. From start to finish, the team made the entire process smooth, comfortable, and genuinely enjoyable. Working with Lee Middleton was outstanding. From the very beginning, Lee completely removed the “pressure” that you often feel in the car sales industry. He gave me the space and time I needed to test drive multiple vehicles so I could truly determine what was best for me and my family. He was responsive, attentive, and genuinely listened to what I was looking for. Rather than simply trying to sell me a car, he focused on helping me find the right one. Lee even arranged to have a vehicle brought in from another location for me to test drive, and that ended up being the one I ultimately purchased. That level of service and commitment made a huge difference and showed how much he cared about getting it right. I also want to recognize Tye for his support throughout the process. He took the time to understand my budget, listened carefully to my concerns, and worked diligently to help me secure the vehicle I wanted, even with my long list of “must-haves.” I know I wasn’t the easiest customer, but he made it possible for me to purchase locally instead of having to go out of town. Because of Lee and Tye, my experience was truly superb. I’m grateful for their professionalism, patience, and dedication, and I would absolutely recommend them to anyone looking to purchase a vehicle in Columbus. If you’re considering a car, I highly recommend visiting AutoNation Honda Columbus and asking for Lee!