AutoNation Subaru Spokane Valley

We were directed to this dealership through the Costco Auto Program. We were assisted by Phebe who we really liked. She was very patient and easy to deal with. We test drove an Outback and a Forester. We never picked up any pressure or sales gimmicks from anyone. We had planned to visit two other Subaru dealerships that day but felt so comfortable with the experience here that we decided to purchase a new Forester on the lot without looking further. Having already done a lot of online research I felt the offer on the table was in the ballpark of what I had planned to spend for this vehicle. We had a little back and forth over some options I didn't need but that was quickly and easily handled. We love our new Forester and are very satisfied with our transaction. If in the market for a new Subaru in the future we would definitely go back to this dealership without hesitation. I would like to add that James, one of the sales people, spent over an hour helping us become familiar with all of the features on our new car. I have also received a couple of followup texts from Phebe making sure we are happy with our new car and asking if we have any questions. They work hard to provide great customer service.

My experience was awesome at AutoNation Subaru . My salesman Keith Moors was great. He sold me a 2010 Toyota Venza I love it. It’s perfect for me. I would recommend. anyone to come out and check out AutoNation Subaru if they need a great salesman to take care of their needs, Keith Moors is awesome. He goes above and beyond. Make sure your needs is met .

I had an exceptional experience with AutoNation Subaru Spokane Valley. I emailed with Joshua Ankeny for months before even going in to the showroom. He was never pushy or overbearing. Once I was finally able to go into the showroom Joshua was off that day Steve took us out on a test drive I had my eyes on. Crosstrek the entire time. After driving it, it just wasn't what I wanted I was going to go a whole different route Make and Model different dealership. But after weighing all of my options I decided on the Outback Wilderness they had the exact one on the lot that I wanted. By the time I got there for it, it had sold. I was very very disappointed. They tracked one down that they could get to me so I went and started paperwork Of course by the time that was over that vehicle had already sold as well....Joshua tracked down another and had it onsite for me to pick up the following day. They are very thorough and have stayed in communication with me since my purchase to make sure I am adjusting well to the new vehicle. I absolutely recommend them.

I was happy with every person except the sales manager. I walked into AutoNation Subaru with enough money to buy a base model Subaru Crosstrek. He forced me into a 2007 Toyota Yaris with low mileage. Since I was planning on paying cash, he assumed that I didn't have enough money for anything else. He even had the audacity to ask me if my own money belonged to me. What a jerk! I routinely drive snowy and icy roads during the winter and have driven a Subaru for around twenty years of my life. I was interested in some more expensive used Subarus, and he tried to discourage me. I ended up buying the Yaris. The Yaris has front wheel drive and does not have antilock brakes. Additionally, I found a receipt in the glove compartment for around $7100. The car had been in an accident in April 2012. The receipt chronicled the work done to the vehicle after the accident. At this point, I wanted to return the car, because it did not meet my needs. Plus, it had been in an undisclosed accident. I bought the car on a Tuesday. Saturday was the last day of the return period. I walked into the dealership on Sunday morning. A nice gentleman was able to get permission, so I could return the Yaris. I ended up getting a used 2016 Buick Encore with all wheel drive and antilock brakes. I paid another $950 or so with my credit card. My needs were finally met. Cheryl, Sam, and everyone else did a great job! The sales manager nearly got me stuck with a car that I would have regretted. He was a mouthy, overly assertive, and judgemental person. I don't know how he attained his position. Your job is to get the sale and make the customer happy!

My husband and I bought a Forester Touring SUV on 1/24/26 with AutoNation Subaru in Spokane Valley. The car was for me and I love my new car, especially all the safety items the car has. The 360 degree cameras are awesome! We had AMAZING customers service from everyone and also got a great price. Thank you to Tyler, John, Hunter. They all stayed late that day, ensuring everything got done. A few days after driving the car, we met with James thru their Love Encore program. James went through how everything on the car works and in words we understood. He also made in fun. What an amazing program, we have never had that done before on any car we have bought from other dealers. Best dealership we have ever dealt with. If I left anyone out that helped us, I apologize. Thank you again!