AutoNation Toyota Mall of Georgia
Buford, GA
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# Summary The dealership consistently receives praise from customers for its knowledgeable and attentive sales staff who prioritize patient guidance over high-pressure tactics, along with transparent financing processes. Multiple reviewers highlight the warm, professional atmosphere and genuine care demonstrated by team members throughout the entire purchasing experience, from initial consultation through vehicle delivery.
I had an excellent experience at this dealership. From the moment I arrived, I was warmly welcomed, and the manager ensured that I was assisted promptly. Roy was exceptional throughout the process—professional, patient, and highly knowledgeable. He helped me look for exactly what I was looking for, a 4Runner Limited, and took the time to thoroughly explain all the features and options. We also went on a test drive, and he allowed me to explore other vehicles without any pressure. Overall, the level of customer service was outstanding, and I would gladly return in the future.
I was referred to Jason Hill by an amazing Salesperson and friend James Harper. I was having some challenges with financing and James called for back up. I was introduced to Jason Hill, another miracle worker. Jason was very proactive and reached out to me with eagerness to help. He didn't make any promises outside of doing all that he could to get me in a vehicle. And boy did he keep his word. He exceeded my expectations and definitely met my needs. When I showed up to the dealership he was standing out in the cold with a big smile and excitement to hand me the keys to my new SUV. I don't know who was more excited him or me. Everyone in the dealership were kind and spoke as we walked to his desk to sign on the dotted line. The final step was meeting Mr. Lara who finalized the sale and culminated this wonderful experience. Everyone was kind, attentive, and proactive. I would recommend this experience to everyone. Car shopping can be stressful, but with a team like this, they made it seamless and stress free. THANK YOU ALL! I LOVE MY NEW SUV!
I recently purchased a 2024 Toyota Corolla from AutoNation Toyota, and the entire experience was outstanding from start to finish. The dealership is well-organized, clean, and staffed with friendly professionals who truly prioritize the customer. A huge shoutout to my salesman, Jordan, who made the whole process smooth, enjoyable, and stress-free. Jordan was incredibly knowledgeable about the Corolla’s features—great fuel efficiency, reliable performance, comfortable ride, and all the latest safety tech like Toyota Safety Sense. He listened carefully to what I was looking for, didn’t pressure me at all, and helped me find the perfect trim and color without any games or hidden fees. His communication was excellent throughout, from the initial chat to following up after the sale to make sure everything was perfect. The finance team was transparent and efficient, walking me through every detail of the paperwork and options without rushing. I drove off the lot in my brand-new 2024 Corolla feeling confident I got a fair deal on a fantastic car that’s already proving to be economical and fun to drive every day. If you’re in the market for a Toyota, especially a Corolla, I highly recommend visiting AutoNation Toyota and asking for Jordan—he’s the real deal and genuinely cares about helping you find the right vehicle. Thanks again to the whole team for an awesome buying experience! I’ll definitely be back for service and would recommend them to friends and family without hesitation.
I want to thank Gabriela Quero so much for the amazing service she gave us at Toyota Mall of Georgia. From the very beginning, she was incredibly kind, empathetic, and professional. She truly made the whole experience special and unforgettable. This was my first car, and she helped us with absolutely everything, always being patient, positive, and making sure we got the best option for us. You can tell she genuinely cares about helping her customers and making them feel comfortable and confident throughout the entire process. My family had previously bought cars at Toyota Mall of Georgia, but this time with Gabriela the experience was even better. I recommend her 100% with my eyes closed. If you are looking for someone honest, friendly, and truly willing to help, ask for her. Thank you, Gabriela, for making this experience so special!
I chose Toyota Mall of Georgia to begin my search for a used car. I called the location and spoke with Jordan a sales representative who was very nice and helpful. I told Jordan exactly what I was looking for and we communicated weekly until I was ready to buy a car. I walked in on a Saturday and I already knew what car I wanted to get. The waiting room was clean and spacious. There were many places to sit and even a snack area. Although we were there for a really long time, the sales agent really wanted the deal. He even bought me a snack from the snack machine. When it came time to do the numbers, Wade the manager worked with us to negotiate a deal. Wade even noticed the fact that my stepdad was a veteran and was so gracious in his appreciation. Sometimes it’s the little things that mean the most when negotiating a deal. It’s not just about the sale, but it’s about the person and their story. Andres Delgato the financial agent, was very understanding and patient. This dealership is exemplary and I would highly recommend. In the end, I got the car that I wanted and walked away feeling like when I take my car back for service I will be taken care of.
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